Specialist - F&A - I2C 4B

Overview

Specialist role in the F&A (Finance and Accounting) I2C team, handling client accounts receivable, collections and payment dispute queries while maintaining client relationships and process documentation.

What you'll do

• Complete quality checks as defined and agreed with the client under contracts
• Manage the ITC portfolio and maintain strong customer relations
• Respond to customer emails related to payment, dispute and collections queries
• Maintain exception logs for process-related exceptions as and when they occur for knowledge retention
• Prepare and complete SOPs or process manuals as per client and process requirements
• Adhere to the internal compliance policy and guidelines established by management in daily operational activities
• Perform daily internal audit

What you'll need

• Excellent communication skills
• Bachelor's degree in Accounting, Commerce, Economics or Finance, or Master's degree in Finance
• Required skills: Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Client Relations, Collections Management, Lean Six Sigma (LSS), People Leadership
• Language: English Language Proficiency - Elementary - A2

Nice to have

• Certifications: Accounts Payable Certification, Certified Financial Analyst (CFA), Certified Public Accountant (CPA), Certified Treasury Professional (CTP), Financial Modelling and Valuation Analyst (Corporate Finance Institute)

Details

• Location: Jaipur, India (1401-G, Sitapura, STPI)
• Job type: Regular
• Remote type: Office
• Work shift: Evening