Overview
Specialist role in Finance and Accounting (F&A) within the I2C process at Genpact, focused on client-facing accounts receivable and collections work.
What you'll do
- Complete quality checks as defined and agreed with the client under contracts.
- Manage the ITC portfolio and maintain strong customer relations.
- Respond to customer emails related to payment, dispute and collections queries.
- Maintain exception logs for process-related exceptions as and when they occur, for knowledge retention.
- Prepare and complete SOPs or process manuals as per client and process requirements.
- Adhere to the internal compliance policy and guidelines established by management in daily operational activities.
- Perform daily internal audit.
What you'll need
- Should possess excellent communication skills.
- Bachelor's in Accounting, Commerce, Economics or Finance, or Master's in Finance.
- Certifications: Accounts Payable Certification, Certified Financial Analyst (CFA), Certified Public Accountant (CPA), Certified Treasury Professional (CTP), Financial Modelling and Valuation Analyst (CFI).
- Required skills: Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Client Relations, Collections Management, Data Literacy, Data Visualization, Deductions Management, Lean Six Sigma (LSS), People Leadership.
- English language proficiency: Proficient, C2.
Details
- Location: Gurgaon, India.
- Work mode: Office.
- Job type: Regular.
- Work shift: Day job (India).
Read the full description and apply on the company’s own careers page.