Sr. Director, Product Management, Consumer

Overview

Lead the strategy, execution and team for Ethos's core consumer product surface, from onboarding and needs discovery through purchase, and manage a team of product managers.

What you'll do

• Lead, mentor and grow a team of product managers, fostering a culture of ownership, experimentation and continuous improvement
• Set clear goals and development plans for direct reports; conduct regular performance reviews and provide ongoing coaching
• Partner with recruiting to grow the PM team as the business scales, identifying talent and building a strong hiring pipeline
• Create clarity and alignment across the team on priorities, roadmap and success metrics
• Define and own the multi-year product vision and roadmap for the Consumer Product team, aligned to company strategy and growth objectives
• Translate business goals into clear product bets, sequenced for maximum impact and learnings
• Identify new market opportunities, including new insurance products such as Indexed Universal Life and Whole Life, and develop go-to-market strategies to capture them
• Stay ahead of consumer trends, competitive dynamics and emerging technologies to inform the product strategy
• Own the end-to-end consumer experience, from top-of-funnel acquisition through purchase and onboarding, driving measurable improvements to conversion rates and user satisfaction
• Educate consumers on the need for life insurance and empower them to purchase the right type and level of coverage for their families
• Champion a culture of rapid experimentation: define hypotheses, design tests, and use results to drive product decisions with rigor and speed
• Remove friction from the application experience and identify opportunities to motivate users toward completion and coverage
• Ensure all consumer experiences are built on a foundation of accessibility, delight and simplicity
• Serve as the senior product voice in cross-functional forums, influencing roadmap prioritization and resource allocation decisions
• Build strong working relationships with Engineering, Design, Data Science, Marketing and Actuarial partners
• Communicate product strategy, progress and results clearly to executive leadership and the broader organization
• Drive alignment on shared goals across product, engineering and business teams to ensure cohesive execution

What you'll need

• 12+ years of experience as a product manager at a high-growth technology company, building consumer products at significant scale
• 5+ years of experience managing and developing product managers, with a track record of growing high-performing PM teams
• Exceptional ability to generate, test and refine hypotheses using a blend of data, user insights and market trends, ensuring product decisions are both innovative and impactful
• Strong analytical orientation with a focus on data-driven decision making; ability to measure success rigorously across a portfolio of bets
• Proficiency in self-serve analytics using tools like SQL and Amplitude; comfort partnering with data science for complex analysis
• Proven ability to transform strategic ideas into actionable roadmaps, rapid prototypes and iterative, feedback-driven product improvements
• Demonstrated experience leading and scaling PM organizations, including hiring, onboarding and developing talent
• Ability to operate effectively at multiple altitudes, from setting long-term vision to rolling up sleeves on execution when needed
• Exceptional communication and executive presence; ability to influence without authority across functions and levels
• Deep track record of solving hard customer problems and translating them into durable business growth

Nice to have

• Experience in fintech, insurtech or other regulated consumer industries

Details

• Location: Remote US
• Employment type: Full-time
• US national base salary range: $211,000 - $373,000 (base salary only; excludes bonus, equity and benefits)