Sr. Site Reliability Engineer - PA26ITOFFQ3039

Overview

Site Reliability Engineer (junior / mid-level) on the Technology team in the APAC region, supporting the reliability, performance and scalability of SS&C GIDS APAC systems while developing skills in cloud, automation and production operations. Reports to the Site Reliability Engineer Manager.

What you'll do

• Assist in maintaining the reliability and performance of critical systems and applications, including in-house developed platforms.
• Participate in incident response, supporting resolution and documenting learnings.
• Help define and monitor Service Level Objectives (SLOs) and reliability metrics.
• Perform deployments into production and non-production hosted environments.
• Help define and establish Standard Operating Procedures (SOP) for newly created environments and platforms under support.
• Contribute to building tools and automation that reduce manual work and improve observability.
• Support infrastructure provisioning, monitoring, logging, and alerting best practices.
• Work closely with senior SREs and engineering teams to implement reliability-focused solutions.
• Participate in post-incident reviews and contribute suggestions for improvement.
• Develop expertise in cloud, DevOps practices, CI/CD pipelines, and infrastructure-as-code.
• Participate in an on-call roster under supervision to gain experience handling production incidents.

What you'll need

• 3+ years total industry support and engineering experience, with at least 1 year in an SRE, DevOps, or platform engineering role.
• Familiarity with operational concepts, incident management, and monitoring/observability practices.
• Hands-on experience with cloud platforms, containers, and CI/CD pipelines.
• Cloud platforms: AWS or Azure.
• Linux and Windows server administration.
• Containers: Docker; basic Kubernetes exposure.
• Infrastructure-as-Code: Terraform and Ansible.
• CI/CD tooling: GitHub, Octopus Deploy, or equivalent.
• Scripting: Linux shell, PowerShell.
• Observability: Site 24x7, Datadog, Prometheus, Grafana (or similar).
• Networking fundamentals: firewalls, security groups.
• Curious and eager to learn modern SRE practices.
• Good problem-solving skills and ability to work independently with guidance.
• Strong communication skills and ability to collaborate with engineers and stakeholders.
• Willingness to participate in on-call rotations and learn incident response best practices.
• Understand the impact of your work on clients and business outcomes.
• Take initiative and seek opportunities to improve processes and reduce risk.

Nice to have

• Exposure to working with private cloud or hybrid environments.

Details

• Location: Hyderabad, India (APAC region).
• Participation in an on-call roster under supervision.