Staff GTM Systems Engineer

Overview

Own the architecture of LiveKit's go-to-market systems stack, spanning Salesforce, HubSpot, and the surrounding enrichment, sales intelligence, billing, and data platform tools, and lead the technical strategy and roadmap for how it evolves.

What you'll do

• Define how Salesforce, HubSpot, enrichment, sales intelligence, billing, and the data platform fit together, and write the technical strategy that guides how the stack evolves.
• Lead build-vs-buy and procurement decisions: evaluate vendors, run proofs of concept, assess security and integration fit, and partner with Director of GTM Systems and Analytics, Finance, Legal, and IT on selection and renewals.
• Shape the GTM systems roadmap with senior leaders across Sales, Marketing, RevOps, Finance, and Engineering: align on requirements, sequence investments, make clear tradeoffs, and lead cross-functional initiatives to completion.
• Own Salesforce as the engineering system of record for revenue: data model, flows and automation, validation rules, field governance, and access control.
• Own HubSpot for campaigns and lead generation, along with the HubSpot-Salesforce sync, so leads, contacts, and engagement signals reach the revenue pipeline without drift or silent failures.
• Build and maintain integrations across the GTM stack, and partner with GTM Analytics Engineering on reliable data flows to the central data platform.
• Design and deploy agentic workflows that consume GTM data, surface actionable signals, and automate manual operations, and set the patterns and guardrails others build on.
• Establish observability and change management for critical GTM systems: alerts, dashboards, and runbooks; reviewed code changes, documented config, and rollback paths.
• Mentor engineers across experience levels and set the technical standards for the team.
• Partner with the Billing Systems Engineer to automate the CPQ-to-Billing handoff.

What you'll need

• Extensive engineering experience in GTM or business systems, including owning a GTM stack's architecture end to end, with build-vs-buy calls, vendor evaluations, and systems designed for a multi-year horizon.
• Deep, hands-on Salesforce expertise: understanding of the data model, experience building complex flows and automation, and thinking about it as an engineering system rather than an admin tool.
• HubSpot experience in a marketing context, including the HubSpot-Salesforce sync and what breaks and why.
• Technical depth beyond the UI, including integrations built with APIs, webhooks, and event streams, and judgment on when a native tool (a Flow, a Clay table, a HubSpot workflow) is the right answer versus when to write code.
• Agentic workflow experience, having designed and deployed AI agents that act on GTM data in production.
• Strong change management practices, having shipped changes to live systems while protecting active deals and campaigns.
• Experience influencing senior stakeholders, translating business strategy into system requirements and roadmaps.
• A history of mentoring engineers, from early-career to senior.

Nice to have

• Salesforce CPQ: approvals, order forms, discounting rules, and the closed-won-to-billing path.
• SQL and data modeling fluency; familiarity with a warehouse-centric stack (BigQuery, Snowflake, dbt, reverse ETL).
• Experience with billing platforms (Stripe, Zuora, Maxio) and the handoffs between GTM systems and billing.
• Experience managing a GTM tooling budget or vendor portfolio.
• Experience as a technical lead on a GTM or business systems team.

Details

• Location: United States (Remote).