Staff Site Reliability Engineer, Environment Automation

Overview

Staff Site Reliability Engineer in the Environment Automation specialization, automating the provisioning, maintenance and operation of hundreds of GitLab environments for the GitLab Dedicated platform.

What you'll do

• Design and implement automation that provisions and manages hundreds of isolated GitLab environments using Terraform, Ansible and Kubernetes.
• Manage complex state strategies and workspace configurations to support scale and maintainability.
• Troubleshoot issues across Kubernetes clusters, cloud services and GitLab apps, identifying root causes of failed deployments, crash loops and scheduling conflicts.
• Replace manual workflows with infrastructure-as-code solutions, including automated version upgrades, configuration rollouts and provisioning pipelines across all tenants.
• Build observability systems that detect bottlenecks, predict usage trends and optimize resource consumption using tools such as Prometheus, ELK and Grafana.
• Lead incident response and postmortem efforts, and establish operational standards that reduce future risk.
• Influence architectural decisions around automation, scalability and operational excellence, and partner with engineering teams to improve automation, platform resilience and production-readiness.

What you'll need

• Proven ability to operate and troubleshoot production workloads across multiple tenants or environments.
• Deep understanding of how distributed systems fail at scale and how to build in resilience.
• Strong hands-on experience with Terraform, including workspace strategies, state management and automation patterns that scale.
• Skilled at diagnosing Kubernetes deployment failures, interpreting pod logs, and debugging scheduling issues and rollback scenarios in live environments.
• Ability to read and debug code in Go and/or Ruby.
• Experience supporting infrastructure for many customers or environments simultaneously.
• Able to reason through complex systems and operational challenges, with on-call experience and the ability to lead technical discussions and incident resolution under pressure.
• Proven ability to work across teams and with internal or external customers while maintaining service commitments and clear communication.
• Comfortable using GitLab as a daily tool for infrastructure automation, collaboration and operational workflows.

Nice to have

• Experience with Ansible.
• Experience with templating tools such as Jsonnet.

Details

• Location: Bangalore, India; all GitLab roles are remote, but some roles may carry specific location-based eligibility requirements.
• Benefits include flexible paid time off, equity compensation and an employee stock purchase plan, a growth and development fund, and parental leave.