Overview
Support Engineer for SAP PI/PO, delivering remote-based support for mission-critical SAP applications as part of a global support team.
What you'll do
- Research, troubleshoot, and support multiple SAP modules for global clients.
- Solve complex customer issues using methodical troubleshooting of SAP applications.
- Provide remote-based functional support and training for multiple SAP modules.
- Support client customizations and share implementation/best-practice advice.
- Develop, test, package, and deliver fixes for serious issues in integrated environments.
- Contribute to a 24x7x365 support organization with flexible hours including evenings, weekends, and holidays.
What you'll need
- At least 5+ years of relevant SAP experience, particularly PI/PO, including direct support of end-users.
- Experience designing and configuring interfaces in different versions of SAP XI/PI/PO.
- Familiarity with monitoring tools including Component Monitoring, Message Monitoring, Performance Monitoring, and Cache Monitoring.
- Experience creating and converting structures and mappings.
- Extensive work on adapters including JDBC, HTTP, IDoc, RFC, File, XI, SOAP, WS, and REST.
- Experience providing estimations for SAP PI.
- Fluency in both English and Portuguese.
Details
- Hybrid position that can be based anywhere in Brazil; role is remote.
- Location listed as remote Brazil.
Read the full description and apply on the company’s own careers page.
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