System Architect, PDS

Overview

The System Architect, PDS owns and is the technical design authority for the operational backbone of Process Development Services (PDS) within the Clinical Programs platform, building the systems, data foundations, analytics and applied AI that support PDS execution and insight generation.

What you'll do

• Build and own the PDS PMO and analytics backbone.
• Implement and maintain PDS KPIs and single-source-of-truth datasets.
• Stand up the Customer Insights capture and reuse system: structure, store and extract PD learnings (starting with Customer Insights outputs) into reusable assets and strategy inputs.
• Build basic AI agents and AI-enabled workflows supporting PD execution and customer insights.
• Develop scalable systems for capacity and portfolio visibility across projects and services.
• Design and maintain integrations across workflow, analytics and enterprise systems.

What you'll need

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• 5+ years of experience building systems, analytics and data solutions end-to-end across complex multi-system environments.
• Strong experience owning KPIs, analytics products and AI-ready data structures.
• Comfortable operating in ambiguity and building scalable systems.

Nice to have

• Experience with workflow platforms, BI tools, modern data platforms or AI tooling (Salesforce, Snowflake, Smartsheet including Bridge, Power BI, Qlik, Microsoft Power Platform, Box API).
• Experience applying AI for insight extraction, reuse or customer-facing analytics.

Details

• Reports to the Director, Global PDS PMO & Business Analytics.
• The role is fully remote.