Technical Architect - Slack Exp mandatory

Overview

Technical Architect for the Slack Practice within Salesforce Professional Services (GDC), acting as the hands-on technical authority for complex Slack transformations, including Enterprise Grid migrations, custom app development, and Agentforce and Salesforce integrations.

What you'll do

• Serve as the lead Technical Architect for Slack enterprise implementations, providing architectural oversight across client deliverables.
• Design and own solution architectures for Enterprise Grid, custom apps, integrations, and Slack + Salesforce use cases.
• Establish best practices, reusable code repositories, standard operating frameworks, and review gates for Slack custom apps (Bolt framework, Block Kit, API limits, security).
• Oversee enterprise migration architectures, covering identity mapping, data retention, DLP compliance, and cutover execution.
• Champion architecture reviews and guide delivery teams through complex customer design challenges.
• Lead functional and technical workshops, and demonstrate leadership in designing, building, testing, and deploying solutions.
• Collaborate with onshore delivery teams to scope technical effort, review estimates, and ensure seamless global delivery.
• Lead practice initiatives around Slack + Salesforce convergence (Agentforce for Slack, Salesforce Channels, CRM integrations).
• Drive internal IP development, such as reusable Slack accelerators, migration automation scripts, and workflow templates.
• Mentor and coach consultants and developers on technical topics, and contribute to certification bootcamps (Certified Slack Developer, Certified Slack Admin) and enablement on emerging features (Agentforce in Slack, Slack CLI).
• Support technical interviews to help scale the practice.
• Work with Resource Management and Practice Directors on project readiness and technical staffing needs.

What you'll need

• Deep understanding of Enterprise Grid topology, multi-workspace scoping, and enterprise governance.
• Experience with identity lifecycle management: SAML 2.0 SSO (Okta, Azure AD, Ping) and SCIM directory sync.
• Strong foundation in enterprise security, compliance, DLP, eDiscovery, EKM, and the Slack Audit Logs API.
• Governance of Slack Connect, external collaboration policies, and app installation approval pipelines.
• Proven hands-on experience with the Bolt Framework (Node.js or Python).
• Mastery of Block Kit, interactive components, modals, and App Home architectures.
• Thorough knowledge of the Web API, Events API, Webhooks, Socket Mode vs. HTTP endpoints, and rate-limiting best practices.
• Familiarity with the Slack CLI, modular app architecture, manifest.json, and Workflow Builder custom functions.
• Architectural knowledge of migrating from Microsoft Teams, Mattermost, and freemium or standalone Slack workspaces to Enterprise Grid.
• Familiarity with user/channel mapping schemas, export/import APIs, data parity verification, and cutover runbooks.
• Solid understanding of CI/CD pipelines, Git workflows, automated testing, and secure API integration standards.
• Experience hosting Slack apps on Heroku, AWS, GCP, or Azure.
• Total experience of 10-15+ years in software engineering, technical consulting, or enterprise cloud solutions.
• 5+ years as a technical architect or lead designing and delivering enterprise solutions in a global delivery or consulting model.
• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.

Nice to have

• Familiarity with Sales Cloud, Service Cloud, Platform Events, Apex, and Flow.
• Hands-on or architectural experience integrating Salesforce with Slack (Salesforce for Slack apps, CRM record sync, Agentforce).
• Certified Slack Administrator or Certified Slack Developer (highly preferred).
• Salesforce certifications (Administrator, Platform App Builder, or Platform Developer I).
• Experience in large-scale professional services, SI consultancies, or enterprise SaaS delivery centers.

Details

• Location: Bangalore, India.
• Individual contributor role with no people management responsibilities.
• 50% billable.