Technical Data Analyst (AMM)

Overview

Technical Data Analyst (AMM) role in Airbus Customer Services, within the Technical Data Support and Services unit, developing and maintaining aircraft maintenance documentation (AMM, TSM, IPC) for airlines, MROs and lessors.

What you'll do

• Write and author Technical Data (AMM/IPC/TSM) in accordance with specifications, quality standards, contractual commitments, configuration management rules and approved schedules.
• Own a portfolio of ATA chapters across Airframe, Systems and Cabin for all aircraft programs.
• Mentor junior team members and act as a specialist for Technical Data topics.
• Innovate and drive process improvements within the Technical Data perimeter.
• Answer customer questions on complex queries within your scope, sometimes under high time pressure (including AOG).
• Guarantee accurate and on-time correction of Technical Data deliverables.
• Assess aircraft design inputs (Mods, Mod Proposals, Service Bulletins) and detect impacts on technical documentation.
• Work closely with customer services departments, design offices, airlines and suppliers.
• Drive continuous improvement of Technical Data processes and tools and standardisation of ways of working.
• Ensure and maintain compliance with EASA/FAA regulations (ICA process) and EN9100 within your scope.
• Provide continuous and efficient support to customers and users of Maintenance and Material deliverables, including customer queries via TRM against OTD/FTR targets.
• Integrate and manage all design criteria impacting Technical Data products; assess and justify non-integrated design criteria.
• Manage potential impacts of criteria under ATA Systems Technical Steering and Monitoring, with Design Office for SDRs and DO contributions.
• Perform technical steering and monitoring of illustration requests with sub-contractors for a given ATA System.
• Launch preventive and corrective actions to continuously improve products, processes and practices based on customer feedback.
• Perform verification and validation, including incoming inspection of maintenance or material procedures.
• Manage Technical Data and Services subcontracted activities in accordance with AP2539.
• Monitor critical supplier performance and prepare improvement plans.

What you'll need

• Aircraft Maintenance Engineering (AME) degree, or an Aeronautical or other Engineering degree with knowledge or exposure to the aircraft maintenance domain.
• 5-10 years of experience in the Technical Data domain.
• Basic knowledge of aircraft and aeronautics.
• Knowledge of aircraft systems.
• Aircraft maintenance knowledge.
• Knowledge of Technical Data authoring in AMM, IPC and TSM.
• Aircraft configuration management.
• Project management.
• Proactive, good team player with good organisational skills.
• Communication skills and assertiveness.
• Curious and open-minded for change and continuous improvement.
• Advanced English (mandatory).

Details

• Location: Bangalore Area.
• Employment type: Permanent.
• Experience level: Professional.