Technology Operations Analyst

Overview

Wells Fargo is seeking a Technology Operations Analyst to support technology operations, incident management and the assessment of technology events and their business impact.

What you'll do

• Participate in initiatives and identify opportunities for technology operations.
• Evaluate basic or tactical challenges that require research and evaluation.
• Provide centralized command and control for major incident management, ensuring teams focus first on restoring business services.
• Review, analyze and escalate issues from key metric analysis, event monitors, reported service deviations, and documented changes.
• Develop knowledge of business cycles and capabilities to assess the impact of technology events on the business and other support areas.
• Reduce the impact of application and infrastructure failures on business delivery.
• Engage various teams of trouble-shooters to assess system health and issues.
• Present recommendations for resolving more complex situations.
• Provide information to functional colleagues, internal partners and stakeholders.

What you'll need

• 2+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Details

• Posting end date: 9 Nov 2026. The posting may come down early due to volume of applicants.