Total Rewards Digital Solutions Specialist

Overview

Design, build, and support HR digital solutions, applications, workflows, dashboards, and AI-enabled tools using Microsoft 365 and Power Platform, in partnership with HR process owners and technology partners.

What you'll do

• Design, build, test, and launch HR digital solutions that translate business needs into secure, scalable, and maintainable applications, automated workflows, dashboards, and self-service tools.
• Own the support and continuous enhancement of approximately 20 digital solutions used in business-critical HR processes, resolving issues through root-cause identification.
• Monitor performance and adoption, and lead testing, deployment, and release validation.
• Use Power Apps, Power Automate, Power BI, Power Query, SharePoint Online, Teams, Microsoft Forms, Copilot, Copilot Studio, and AI Builder to deliver data integration, workflow automation, reporting, and self-service solutions.
• Evaluate emerging capabilities that create measurable HR value.
• Partner with HR process owners, subject matter experts, Continuous Improvement teams, and technology partners to define requirements and acceptance criteria, challenge complexity, redesign processes, and drive user testing, implementation, and adoption.
• Maintain requirements, solution designs, test evidence, release notes, support procedures, and user guidance, and keep application ownership and dependencies current.
• Build a sustainable support model through peer reviews and cross-training.
• Apply established standards for design, development, testing, change management, and deployment, and ensure compliance with privacy, security, data governance, and responsible AI requirements.
• Escalate risks to performance or continuity.

What you'll need

• Bachelor's degree in information technology, Engineering, Data Analytics, Business, Human Resources, or a related discipline, or equivalent relevant experience.
• A minimum of 6+ years of experience in HR, with at least 2-3 years working with Power Apps and other relevant technology tools.
• Proven hands-on experience building and enhancing business solutions with Power Apps, Power Automate, SharePoint Online, and Microsoft 365.
• Proven experience owning and supporting business-critical applications in production, including troubleshooting, root-cause resolution, testing, deployment, and user support.
• Demonstrated ability to translate complex business requirements into secure, scalable, and maintainable digital solutions and automations.
• Strong analytical, problem-solving, testing, and technical documentation skills.
• Proven ability to work independently, manage competing priorities, and deliver commitments on time.
• Strong communication and stakeholder-management skills across technical and non-technical teams.

Nice to have

• Microsoft Power Platform certifications or relevant Microsoft Applied Skills credentials.
• Proven experience with Power BI, Power Query, data modelling, and enterprise data integration.
• Hands-on experience implementing Microsoft Copilot, Copilot Studio, AI Builder, or comparable AI capabilities.
• Experience delivering digital solutions for HR, Payroll, Benefits, Compensation, Total Rewards, or Shared Services.
• Experience supporting enterprise applications across multiple countries or regions.
• Working knowledge of agile delivery and application lifecycle management.

Details

• Location: Navi Mumbai, India.
• Hybrid work setup with 4 days from office, mandatory.
• Ability to work across international time zones is essential.
• Relocation assistance is not available for this position.