Trial Experience Team Lead

Overview

Lead and develop a team of Trial Experience Specialists, coaching team members and working closely with managers to drive strategic improvements in the trial experience.

What you'll do

• Develop and mentor a team of Trial Experience Specialists.
• Support and coach team members in partnership with managers.
• Identify and implement strategic improvements.
• Embody HighLevel's culture and values.

What you'll need

• Strong communication skills.
• Deep understanding of customer and team engagement.
• Time management, organization and administrative abilities.
• Confidence, energy, positivity and the ability to motivate others.
• Ability to collaborate, manage time and prioritize.
• Management style suited to a high-performance, high-accountability environment.

Details

• Team members are expected to engage on camera for all customer and team interactions.