Account Executive - SMB

Overview

Account Executive role within ShipBob's expanding UK sales team, focused on bringing in new SMB and mid-sized ecommerce merchants for fulfillment and technology services.

What you'll do

• Bring in new business to attain revenue targets using self-sourcing techniques.
• Self-source prospects who will convert to customers using internal databases, creative online searches, self-created cadences and marketing campaigns, referrals and other means.
• Qualify prospects and sell ShipBob's value propositions to bring in new business that is operationally fit for ShipBob.
• Connect with potential customers, both self-sourced and pre-vetted by the Business Development or Partnerships team, to determine a mutual fit.
• Move customers efficiently through the sales process, ensuring all expectations are properly set and understood.
• Negotiate pricing, contract terms and general partnership agreements.
• Have a thorough understanding of both our tech offerings and operational capabilities.
• Maintain an updated, clean and thorough pipeline to ensure proper forecasting, as well as up to date CRM notes so account status is clear.
• Give feedback to management to continue to improve the sales process and merchant experience.
• Ensure proper handoff to the post sales team.
• Identify local nuances and help improve processes, tools and documentation.
• Additional duties and responsibilities as necessary.

What you'll need

• At least 18 months as an Account Executive or Sales Representative in the eCommerce fulfillment or OMS/WMS/TMS tech space.
• Ability to foster great teamwork and motivate those around you.
• Excellent verbal and written communication skills.
• Organization and time management skills.
• Established track record of success in a Sales position.
• Ability to understand client needs and handle the negotiation process.
• Computer skills, especially MS Excel and CRM software.

Details

• Location: Remote, United Kingdom.
• Reports to the Manager, Client Acquisition.
• Medical and wellness benefits, life assurance, income protection and pension scheme are offered.