AES Director– CSX Salesforce Technology - AC

Overview

AES Director for CSX Salesforce Technology at PwC Acceleration Center India, leading managed services that streamline client operations and improve efficiency.

What you'll do

• Lead execution of outsourced processes, including client/customer interaction, data review, and quality control implementation.
• Manage escalations and queries to maintain client satisfaction and streamline operations.
• Drive business growth by identifying market gaps and converting opportunities.
• Promote technological advances and help create environments where people and technology thrive together.
• Develop new ideas, solutions, and structures to support thought leadership and innovation.
• Oversee multiple projects and maintain executive-level client relations.

What you'll need

• At least 16 years of experience.
• A Bachelor’s degree.
• Oral and written proficiency in English.
• Experience leading outsourced process execution (as stated under responsibilities).

Details

• Location: Bangalore.