Amazon Connect SRE

Overview

Amazon Connect SRE role focused on AWS infrastructure engineering, designing and operating scalable Amazon Connect environments, and automating deployments with Infrastructure as Code and CI/CD.

What you'll do

• Design and implement AWS infrastructure for Amazon Connect environments.
• Deploy and manage Amazon Connect environments across Dev, Staging, and Production.
• Use AWS services (Lambda, S3, EventBridge, Data Bridges) to support deployments.
• Build and maintain Terraform Enterprise IaC modules for reusable infrastructure components.
• Develop CI/CD pipelines to automate infrastructure deployment and updates.
• Integrate Terraform Enterprise with CI/CD pipelines for seamless deployments.
• Monitor infrastructure performance and troubleshoot deployment-related issues.

What you'll need

• 4+ years of experience in AWS services, especially Amazon Connect, Lambda, S3, EventBridge, and Data Bridges.
• Hands-on experience with Infrastructure as Code using Terraform Enterprise.
• Experience building and managing CI/CD pipelines using Jenkins, GitHub Actions, or similar tools.
• Good understanding of cloud infrastructure design and deployment best practices.
• Experience managing multi-environment deployments (Dev, Staging, Production).
• Strong troubleshooting and problem-solving skills.
• Knowledge of automation, monitoring, and cloud security practices.
• Experience working in Agile and collaborative environments.
• Good communication and documentation skills.