Analyst - Billing - US

Overview

Raise client invoices in partnership with internal and external stakeholders, working within the Billing team and reporting to the Billing Lead. Based in Mumbai.

What you'll do

• Create billing drafts, review them, obtain approval, and ensure billing meets client guidelines.
• Analyse unbilled items and coordinate resolution of any items in question.
• Maintain billing and invoice delivery guideline information for assigned clients.
• Ensure all adequate supporting documentation is attached to invoices for seamless receipts.
• Provide solutions to problems relating to billing of client invoices.
• Handle customer complaints and resolve billing issues.
• Collaborate with other departments to ensure billing accuracy.
• Prepare and present analytical reports.
• Work independently and meet tight deadlines.
• Take proactive responsibility during team crises and help the team achieve its goals.
• Carry out miscellaneous projects and duties as requested by management.

What you'll need

• B.Com degree in Finance or Accounting, or MBA in Finance.
• Minimum 3-5 years of experience in media billing.
• Knowledge of the methods, principles, and practices of media billing.
• Adherence to laws and best practices in dealing with customers and data.
• Excellent knowledge of MS Office, particularly Excel.
• Proficiency in English.
• Organizational and time-management skills.
• Comfortable dealing with numbers and processing financial information.

Details

• Based in Mumbai.
• Hybrid working, with teams in the office around four days a week.
• Ability to work outside standard business hours when necessary.
• Reports to the Billing Lead.