Analyst I Infrastructure Services

Overview

Provide technical support and analysis for infrastructure services while contributing to infrastructure projects, monitoring, troubleshooting, documentation, and service delivery under supervision.

What you'll do

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

What you'll need

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 2+ years of relevant work experience.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and problem-solving.
• A continuous learner that stays abreast with industry knowledge and technology.

Nice to have

• An advanced degree in a relevant field.
• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect.

Details

• Location: Bangalore, Karnataka, India.
• The work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.