RR-0392553 – Senior Analyst II infrastructure services

Overview

The Senior Analyst II infrastructure services role provides technical support, analysis and troubleshooting for infrastructure systems while contributing to infrastructure projects and service delivery.

What you'll do

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to the implementation of infrastructure projects and assignments.
• Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
• Work with the team to enhance infrastructure effectiveness and address technical challenges.
• Support the development of infrastructure documentation, including incident logs and configuration records.
• Apply technical knowledge to address infrastructure-related challenges.
• Follow established best practices and standards in infrastructure service delivery.
• Utilize technical skills to address infrastructure issues and incidents.

What you'll need

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and technical knowledge.
• A continuous learner that stays abreast with industry knowledge and technology.

Nice to have

• An advanced degree in a relevant field.
• Relevant certifications, such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer.

Details

• Location: Bangalore, Karnataka, India.
• The work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.