Sr Analyst I Infrastructure Services

Overview

Supports infrastructure services by resolving complex technical issues, monitoring systems, and contributing to infrastructure projects and documentation.

What you'll do

• Provide technical support for complex infrastructure issues and inquiries.
• Assist with infrastructure projects and initiatives.
• Monitor and troubleshoot infrastructure systems.
• Collaborate on infrastructure efficiency improvements and technical challenges.
• Develop infrastructure documentation, incident reports, and configuration details.
• Apply technical knowledge, critical thinking, and established service-delivery standards.

What you'll need

• 5+ years of relevant industry experience.
• At least 2 years of experience in a similar role.
• Bachelor's degree in a relevant field or equivalent education and experience.
• Experience in infrastructure technology analysis.
• Proficiency in data analysis and problem-solving.
• Ongoing knowledge of industry developments and technology.

Nice to have

• Advanced degree in a relevant field.
• Cisco CCNA certification.
• AWS Certified Solutions Architect certification.
• CompTIA Security+ certification.

Details

• Location: Bangalore, Karnataka, India.
• Work model prioritizes in-person collaboration and offers flexibility.