SAP Basis Technical SME

Overview

Lead the administration, maintenance, security, and performance optimization of SAP landscapes, ensuring high availability and system stability across business-critical environments.

What you'll do

• Perform SAP BASIS administration across S/4HANA, ECC, and NetWeaver environments.
• Manage SAP system architecture spanning Application, Database, OS, and integration layers.
• Handle L3 incident management, including critical and major incidents, with deep-dive technical troubleshooting.
• Perform Root Cause Analysis (RCA) and define corrective and preventive action plans.
• Operate SAP RISE with SAP (MSM) operational and delivery processes.
• Carry out system monitoring, alert analysis, incident management, and problem management within an enterprise environment.
• Administer and troubleshoot SAP HANA databases.
• Work with Linux/Unix and Windows operating systems relevant to SAP environments.
• Analyze, optimize, and troubleshoot SAP system performance.
• Perform SAP kernel upgrades, support package upgrades, system refreshes, and technical maintenance activities.
• Manage SAP transport management, user administration, system copies, and configuration management.
• Independently handle complex technical issues and act as the last line of defence for critical incidents.
• Use SAP monitoring and management tools such as SAP Focused Run (FRUN), Solution Manager, and relevant monitoring platforms.
• Automate routine BASIS activities, including scripting and runbook execution.
• Apply SAP security, certificates/PSE, connectivity, compliance, and operational security practices.

What you'll need

• Strong hands-on expertise in SAP BASIS administration across S/4HANA, ECC, and NetWeaver environments.
• Strong understanding of SAP system architecture, including Application, Database, OS, and integration layers.
• Proven experience in L3 incident management, including handling critical and major incidents and performing deep-dive technical troubleshooting.
• Ability to perform Root Cause Analysis (RCA) and define effective corrective and preventive action plans.
• Strong experience in SAP RISE with SAP (MSM) operational and delivery processes.
• Expertise in system monitoring, alert analysis, incident management, and problem management within an enterprise environment.
• Strong knowledge of SAP HANA database administration and troubleshooting concepts.
• Strong knowledge of Linux/Unix and Windows operating systems relevant to SAP environments.
• Experience in SAP system performance analysis, optimization, and troubleshooting.
• Hands-on experience with SAP kernel upgrades, support package upgrades, system refreshes, and technical maintenance activities.
• Strong understanding of SAP transport management, user administration, system copies, and configuration management.
• Ability to independently handle complex technical issues and act as the last line of defence for critical incidents.
• Strong practical experience working within the RISE with SAP / Managed Service (MSM) delivery model.
• Good understanding of SAP RISE operational processes, responsibilities, service management, and coordination with SAP/infrastructure teams.
• Hands-on experience with SAP monitoring and management tools, such as SAP Focused Run (FRUN), Solution Manager, and relevant monitoring platforms.
• Good understanding of cloud infrastructure concepts, preferably in AWS, Azure, or GCP, in the context of SAP RISE.
• Understanding of high availability, disaster recovery, backup/restore, and business continuity concepts in SAP environments.
• Experience with automation and runbook execution, including scripting and automation of routine BASIS activities.
• Strong understanding of SAP security, certificates/PSE, connectivity, compliance, and operational security practices.
• 5+ years of experience in application development and deployment.
• 5+ years in application migration and modernization.
• 5+ years in application architecture, middleware and data experience.
• Variety of technologies including BI, database principles, programming fundamentals, SQL, hardware/software, operating systems and networking.
• Strong technical acumen and deep working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration.
• Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams.

Nice to have

• SaaS application implementation experience (Oracle E-Business Suite, NetSuite, Infor, Unit 4, PeopleSoft, Oracle Cloud ERP, SAP, Lawson, etc.).
• Application modernization tools, e.g. CAST.
• Experience in using and implementing DevSecOps processes.
• Past experience in assisting stakeholders in quantifying risks and developing mitigation and remediation strategies.

Details

• Location: Bangalore, Karnataka, India.
• Work mode: hybrid-friendly culture.