Junior Analyst, System Administration

Overview

The Junior Analyst, System Administration (SAP Basis Technical) manages and supports Magna's SAP and B2B system landscape, working closely with the global ISOL team and the Manager of System Administration SAP Basis Technical.

What you'll do

• Support vulnerability note review and implementation.
• Plan and coordinate downtime.
• Provide ChaRM IW support, including organizational adjustments, authorization assignments and ticket processing.
• Support job management by processing and resolving related tickets.
• Manage certificates.
• Create and support SAP printers.
• Support OSS connections and SAP support access.
• Monitor the SAP system, including corrective and preventive actions.
• Handle 1st level incidents and tasks.
• Support system copies, including pre- and post-copy activities.
• Provide technical analysis support.
• Create and coordinate purchase requisitions (PR).
• Support B2B interfaces.
• Provide remote SAP frontend support.
• Participate in global support activities and cross-regional coordination.
• Document your knowledge, share it with others, and help train less experienced colleagues.

What you'll need

• A solid foundational knowledge of IT and network engineering.
• A Bachelor's degree in computer science or a related field, or relevant IT education or studies in computer sciences, business informatics or other comparable education.
• Minimum of 3 years of experience managing and supporting SAP systems, with a focus on datacenter activities.

Nice to have

• Experience in SAP Basis administration and technical operations.
• Knowledge of SAP ChaRM, monitoring, job scheduling and OSS support processes.
• Strong analytical and troubleshooting skills.
• Ability to work independently in a global support environment.
• Good communication, coordination and collaboration skills.
• Strong sense of responsibility.
• Excellent problem-solving skills and the ability to analyze and resolve technical issues.
• Experience with S/4 HANA.
• Hands-on experience with the administration and management of systems within the Microsoft Azure Portal.
• Basic understanding of B2B and MES systems.
• Ideally, experience performing upgrades, patches and other maintenance activities in SAP B2B systems.
• Knowledge of data archiving and data aging.

Details

• Location: Bangalore, India.
• Provide North American shift coverage for one month (shift wheel).
• On-call support 24x7 (rotation wheel). Shift coverage is part of the role and does not qualify for additional compensation.
• Regular / permanent position.