SAP Basis Technical Consultant

Overview

Manage and support enterprise SAP landscapes within a RISE with SAP (MSM) environment, serving as the highest level of technical escalation to ensure availability, performance, security and stability of SAP systems.

What you'll do

• Manage and support SAP systems including S/4HANA, ECC, BW, PI/PO, and Solution Manager.
• Perform SAP Basis administration activities such as installations, upgrades, kernel updates, system refreshes, client copies, and transport management.
• Monitor SAP environments, analyze alerts, troubleshoot incidents, and drive problem management activities.
• Administer and support SAP HANA databases to ensure system health and performance.
• Lead critical incident resolution, perform root cause analysis, and implement preventive actions.
• Support RISE with SAP operational processes and collaborate with SAP and infrastructure providers.
• Manage high availability, disaster recovery, backup, and recovery activities.
• Execute automation and runbook-based operational tasks.
• Ensure compliance with SAP security, certificate management, and operational governance requirements.
• Provide technical leadership and guidance to L1 and L2 support teams.
• Plan and execute technical upgrades, migrations, and continuous improvement initiatives.

What you'll need

• Extensive experience in SAP Basis administration within enterprise SAP environments.
• Strong expertise in system monitoring, alert management, incident management, and problem management.
• Strong knowledge of SAP HANA administration and troubleshooting.
• Experience supporting SAP systems such as S/4HANA, ECC, BW, PI/PO, and Solution Manager.
• Strong understanding of Linux/Unix and Windows operating systems.
• Hands-on experience with SAP kernel upgrades, support package implementation, system refreshes, and maintenance activities.
• Experience with SAP transport management, user administration, system copies, and configuration management.
• Strong troubleshooting and performance optimization skills.
• Experience managing critical incidents and acting as a senior technical escalation point.
• Knowledge of SAP security, certificates (PSE), connectivity, and compliance requirements.
• Understanding of high availability, disaster recovery, backup, and recovery concepts.
• Strong analytical, communication, and stakeholder management skills.

Nice to have

• Experience working within RISE with SAP or Managed Service Model (MSM) environments.
• Hands-on experience with SAP Focused Run (FRUN), SAP Solution Manager, and other monitoring platforms.
• Knowledge of cloud platforms such as Microsoft Azure, AWS, or GCP supporting SAP workloads.
• Experience with automation, scripting, and runbook orchestration.
• Exposure to SAP cloud migrations, technical transformations, and modernization programs.
• Knowledge of SAP NetWeaver, Fiori, Web Dispatcher, and SAP security best practices.
• Experience supporting large-scale global SAP environments with high availability requirements.
• Familiarity with ITIL-based service management processes.
• Experience mentoring technical teams and leading complex technical initiatives.
• Strong customer focus with the ability to manage critical situations and drive service excellence.

Details

• Location: Bangalore, Karnataka, India.
• Hybrid-friendly work culture.