Overview
The Application Database Administrator provides shared Service Delivery Management support across multiple enterprise applications and database platforms, helping ensure application availability, operational stability, database performance, and timely resolution of production issues.
What you'll do
- Provide L2/L3 application and database support across a portfolio of enterprise applications.
- Troubleshoot and resolve production incidents, service requests, and operational issues within established service levels.
- Perform database administration activities, including health monitoring, performance tuning, backup and recovery, and access management.
- Support application releases, deployments, production changes, and recurring Run-the-Business activities.
- Monitor application and database availability, processing, interfaces, and scheduled jobs.
- Perform root cause analysis and implement preventive solutions to reduce recurring issues.
- Maintain operational documentation, knowledge articles, and support procedures.
- Collaborate with application, infrastructure, vendor, and business teams.
- Identify automation and continuous improvement opportunities.
What you'll need
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
- 3+ years of application support and database administration experience.
- Experience with SQL and enterprise database platforms.
- Knowledge of ITIL processes, including Incident, Problem, Change, and Release Management.
- Strong troubleshooting, analytical, collaboration, and communication skills.
Details
- Location: APAC Home Office, Hyderabad, India (Salarpuria Sattva Knowledge City, Inorbit Road).
Read the full description and apply on the company’s own careers page.