Applied AI Architect ( Global Customers)

Overview

As a pre-sales Applied AI architect on the Anthropic India team, you will serve as a trusted technical advisor to large enterprises in India and the Asia-Pacific region, helping them understand the value of Claude and plan how to integrate and deploy it into their technology stack.

What you'll do

• Partner with account executives to understand customer requirements and translate them into technical solutions that align business objectives with technical implementation.
• Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery and initial evaluation through deployment.
• Coordinate internally across multiple teams and stakeholders to drive customer success.
• Support customers building with both the Claude API and Claude for Work.
• Create and deliver technical content tailored to different audiences, from technical deep dives for engineering and development teams to business value conversations with executives.
• Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack.
• Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases.
• Identify common integration patterns and contribute insights back to Product and Engineering teams.
• Travel occasionally within India and the APAC region to customer sites for workshops, technical deep dives, and relationship building.
• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns.
• Collaborate across time zones with global teams while serving as the technical expert for the India market.

What you'll need

• 10+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
• Experience working with enterprise customers in India or the APAC region, navigating complex buying cycles involving multiple stakeholders.
• Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, including C-suite executives and engineering and IT teams.
• Strong technical communication skills, with the ability to translate customer requirements between technical and business stakeholders.
• Experience designing scalable cloud architectures and integrating with enterprise systems.
• Comfortable with Python.
• Familiarity with common LLM frameworks and tools, or a background in machine learning or data science.
• Bachelor's degree or an equivalent combination of education, training, and/or experience.
• A field relevant to the role, as demonstrated through coursework, training, or professional experience.

Nice to have

• Excitement for cross-organizational collaboration, working through trade-offs, and balancing competing priorities.
• A love of teaching, mentoring, and helping others succeed.
• Passion for thinking creatively about how to use technology safely and beneficially, furthering the goal of advancing safe AI systems.
• Ability to work effectively across cultures and time zones as part of a global team.

Details

• Location: Bangalore, India.
• Hybrid policy: staff are expected to be in an office at least 25% of the time, though some roles may require more.
• Visa sponsorship is available for some roles and candidates.