Asset Administrator

Overview

Manage the lifecycle of Corporate Information Systems hardware assets, keeping CMDB records accurate and aligned with physical inventory, and supporting helpdesk, procurement and finance on asset-related work.

What you'll do

• Oversee the complete lifecycle of CIS hardware assets in the CMDB, from introduction to retirement.
• Plan, monitor and record IT assets, including tagging and labeling.
• Ensure inventory records are accurate and match physical inventory.
• Maintain critical stock and reorder levels.
• Digitize asset records and ensure accurate documentation in the CMDB portal.
• Maintain inventory records at both departmental and user levels, keeping end-user asset records accurate and up to date.
• Create and maintain documentation for procedures, processes and asset reports.
• Conduct physical verification of hardware assets against the CMDB and address any discrepancies.
• Continuously improve asset tracking processes.
• Generate and distribute weekly and monthly reports, including compliance status of current assets.
• Work with helpdesk teams and end-users on asset distribution and collection, and manage asset-related logistics.
• Communicate changes related to assets to clients promptly.
• Assist in the procurement of new assets and maintain minimum stock levels, initiating purchase order requests as necessary.
• Coordinate with finance on compliance audits and reporting.
• Support the helpdesk with employee onboarding and offboarding processes.
• Collaborate with procurement and the helpdesk team on asset disposal.
• Conduct annual physical audits and present findings to the finance department.

What you'll need

• Any undergraduate degree in Science or Commerce.
• At least 2-4 years of relevant experience.
• Proficiency in MS Office and Google Workspace for enterprise.
• Proficiency in inventory management.
• Basic knowledge of the procurement process.
• Highly skilled in math and inventory.
• Working knowledge of various business processes.
• Basic knowledge of IT gadgets.
• Ability to work independently with routine tasks.
• Ability to communicate effectively in English, both verbal and written.
• Strong time-management and organizational skills.
• Meticulous attention to detail.
• Ability to work with global teams in a global setup.
• Self-directed and motivated, able to resolve issues or suggest solutions with minimal guidance.
• Ability to multitask and handle frequent interruptions.
• Builds trust: honors commitments and delivers on what is promised.
• Customer-centric, with a commitment to genuine customer service.
• Patience to work with end-users who are not computer savvy and explain technical terms in non-technical language.
• Timeliness in communication and support, with a sense of urgency in a fast-paced environment.
• Adaptable, with a flexible mindset.
• Independent in proactively addressing local issues using available analytics and administrative tools.
• Tech savvy, enjoying learning new technologies and supporting end-users.
• Trustworthy, following standard processes and displaying professionalism, honesty and integrity.

Details

• Location: onsite at the Chennai office, India.
• Work-from-home is not offered; on-site presence is required.
• Minimum travel required within the country.