Assistant Manager- Facilities

Overview

Assistant Manager, Facilities role within JLL's IFM business unit, reporting to the Manager, Facilities and supporting the client on day-to-day facility administration and services.

What you'll do

• Own day-to-day administration, including generating reports and the stock tracker.
• Assist the FM in managing all administrative functions, facility services and any other administrative functions as deemed by the client.
• Develop and implement procedures and performance measures to simplify and improve the accuracy of work methods and the reliability of FM.
• Ensure an adequate supply of consumables, materials and services for the proper operation of services, and enter into supply and service contracts as approved by the client.
• Maintain appropriate stock levels of all consumables and escalate in time to achieve stock availability.
• Maintain appropriate levels of petty cash to support FM operations.
• Process vendor invoices aligned with the client finance process and perform statutory compliance checks on all vendor invoices.
• Routinely inspect all services to ensure performance measures are being maintained.
• Set stretch targets for self to achieve maximum team performance.
• Contribute to the weekly FM meeting minutes and the monthly management report to the client and other reports as required.
• Participate in emergency evacuation procedures, including crisis management and business continuity.
• Manage all health and safety issues and actively participate in health and safety reviews.
• Meet the Service Level Agreement between Jones Lang LaSalle and IQVIA, achieve contracted customer satisfaction expectations, achieve agreed savings initiatives, deliver agreed initiatives per the initiatives road map, and achieve service delivery goals agreed with the manager.

What you'll need

• Graduate in any discipline.
• 5-6 years' experience in facilities management.
• Experience in facilities management is required.
• Strong customer service focus.
• Excellent people skills and ability to interact with a wide range of client staff and demands.
• Knowledge of occupational safety requirements.
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Demonstrated experience with client reporting and preparation of reports.
• Proven ability to function effectively as part of a team.
• Proven ability to initiate and follow through with improvement initiatives.

Nice to have

• Tertiary qualifications in hotel management, building management and/or business.
• Demonstrated experience with continuous improvement initiatives.

Details

• Location: on-site, Mumbai, MH.
• Scheduled weekly hours: 48.