Assistant Manager - Procurement

Overview

Supervise day-to-day standard Operational Finance and procurement operations for the market, leading a team of procurement analysts to deliver accurate, timely and compliant transactions, supplier enablement, contract administration, reporting and audit support.

What you'll do

• Process and oversee purchase requisitions in Coupa, ensuring compliance with procurement policies.
• Review and approve new supplier requests in Coupa.
• Perform due diligence reviews for new and existing suppliers, coordinating with business owners to collect and validate required information.
• Provide end user support and training on new supplier requests.
• Coordinate contract administration, including document workflow management, contract renewal monitoring, and intake and assignment of new requests through Planner Board and LawVu.
• Provide general procurement support for business users and suppliers, resolving routine inquiries and escalating complex issues appropriately.
• Coordinate with US-based procurement leadership to prioritize workload, clarify requirements, and escalate issues or risks in a timely manner.
• Respond to business user and supplier inquiries with professionalism and accuracy, communicating procurement timelines and status clearly.
• Document workflows, identify process improvement opportunities, and assist with implementing approved recommendations.
• Participate in training and knowledge transfer activities to build analyst expertise and support organizational continuity.
• Lead, coach and develop procurement analysts through regular guidance, knowledge sharing and performance feedback.
• Allocate work, monitor capacity and priorities, and ensure service levels, accuracy and turnaround commitments are achieved.
• Review complex or high-risk transactions, provide approvals within authority, and ensure issues are escalated promptly.
• Maintain team readiness through cross-training, backup planning and current process documentation.
• Implement process controls to ensure Operational Finance deliverables are achieved accurately and on time.
• Review process documentation to ensure compliance with policies and audit requirements.
• Supervise the team and its deliverables, including execution against key process performance indicators.
• Identify continuous process improvement initiatives and implement best practices to achieve operational efficiencies.
• Identify risks and manage escalations with key stakeholders where process deficiencies are identified.
• Engage stakeholders to clarify requirements, set expectations and address concerns with the Operations Manager Procurement.
• Ensure supplier information and supporting documentation are complete, accurate and compliant before approval.
• Own adherence to Standard Operating Procedures, procurement policies, controls and audit requirements.
• Monitor quality and control results, identify exceptions or root causes, and implement corrective actions.
• Conduct supplier research and documentation support, including background checks, compliance verification and documentation collection.
• Validate recurring operational, compliance, governance and performance reports before circulation.
• Support internal, external and client audits through timely evidence, documentation and process traceability.
• Act as the primary operational contact for stakeholders, providing clear updates on priorities, risks and service performance.
• Partner with the Operations Manager and cross-functional teams to resolve escalations and manage changing business priorities.
• Identify and implement process improvements, standardization, automation and control enhancements.
• Support change implementation, user training and adoption of procurement systems and processes.

What you'll need

• B.Com, M.Com, MBA, or equivalent qualification in procurement, finance, supply chain or a related discipline.
• 10 to 12 years of relevant experience, including at least 2 years leading a team or coordinating operational delivery.
• Proven team leadership, work allocation, coaching and performance-management capability in an operations environment.
• Strong knowledge of procurement operations, supplier onboarding, procure-to-pay controls, contract administration and audit support.
• Hands-on experience with Coupa or another procure-to-pay/eProcurement platform.
• Proficiency in Microsoft Excel for operational analysis, reporting, reconciliations and performance tracking.
• Clear written and verbal English communication, with confidence engaging US-based stakeholders across time zones.
• Strong problem-solving and decision-making skills, including root-cause analysis and risk-based escalation.
• Customer-focused and organized, able to manage competing deadlines in a high-volume, distributed environment.

Nice to have

• Supplier enablement and compliance experience.
• Exposure to Microsoft Dynamics 365 or another ERP environment, particularly supplier, purchasing or invoice workflows.

Details

• Location: Bangalore.
• Availability to work aligned with US Eastern Time Zone hours.
• Full time, permanent.