Assistant Manager - Billing Operations

Overview

Supervise the execution of standard Operational Finance activities for the market, and identify and execute continuous improvement initiatives.

What you'll do

• Implement process controls to ensure Operational Finance deliverables are achieved accurately and on time.
• Review process documentation to ensure compliance with policies and audit requirements.
• Supervise the team and its deliverables, including execution on key process performance indicators.
• Identify continuous process improvement initiatives and implement best practices to achieve operational efficiencies.
• Identify risk and manage escalations with key stakeholders where process deficiencies are identified.
• Supervise provision of accurate, timely information to support external, internal and client audits.
• Manage the monthly financial process, working with the internal planning, activation and billing teams and the client.
• Discuss reporting and billing questions, resolve variances between billed and planned amounts, and close out quarterly POs 90 days after MOS.
• Track and monitor active POs and authorizations.
• Ensure discrepancies are resolved within 90 days after MOS.
• Provide timely, accurate and meaningful information and reports to the AOR Leadership Team and the client, including monthly and quarterly reporting required by the client.
• Develop and manage group operations systems, controls, policies and procedures.
• Assist with internal and external audits.
• Build trusting, collaborative relationships with clients and the AOR Leadership Team.
• Stay on top of business and client/agency concerns to head off issues early.
• Investigate opportunities to provide better reporting and analysis support.
• Ensure collaboration among all groups and foster teamwork.
• Provide appropriate management updates and solicit feedback and direction when appropriate.
• Ensure key information on client/internal agency issues and changes in account status is shared with the team.
• Keep current with industry trends, tools, systems, research, resources and associations.
• Respond appropriately to problems and issues, seeking lasting solutions rather than quick fixes.
• Ensure appropriate Finance/Accounting staff utilization.
• Provide guidance to team members and nurture a team environment.
• Train, motivate and develop new Assistants/Associates on billing and budget management procedures.
• Construct and deliver accurate, honest and timely performance management documents.

What you'll need

• 8 to 10 years' experience in Agency Media Operations, developing and managing process, policy and procedure.
• Knowledge of accepted accounting principles and practices.
• Knowledge of auditing principles and practices.
• Demonstrated strong systems and analytical skills.
• Strong attention to detail, solid business instincts, and ability to thrive in a fast-paced environment.
• High-level proficiency in MS Word, PowerPoint, Excel and Outlook.

Details

• Location: Bangalore.
• Time type: Full time.
• Contract type: Permanent.