Overview
Conduct and coordinate employee background verification activities to ensure compliance with organizational hiring standards and client requirements.
What you'll do
- Initiate and manage background verification cases through designated BGV vendor portals.
- Coordinate education, employment, address, identity, criminal, and other verification checks as required.
- Review candidate-submitted documents for completeness.
- Track verification progress and ensure completion within agreed service levels.
- Act as the primary point of contact between recruiters, candidates/associates, HR teams, hiring managers, and third-party verification vendors.
- Follow up with vendors for completion of previous employer checks, educational institutions, and candidates/associates to obtain required documentation.
- Escalate verification discrepancies, delays, or non-responsive cases to relevant stakeholders.
- Analyze insufficiencies or potential risks.
- Maintain accurate records of all verification activities and supporting documentation.
- Prepare verification summaries and status reports for HR and management review.
- Ensure compliance with company policies, client requirements, and applicable data privacy regulations.
- Handle confidential employee information with the highest level of integrity and discretion.
- Support audits and compliance reviews related to employment screening activities.
- Generate daily, weekly, and monthly BGV status reports.
- Monitor verification turnaround times and vendor performance metrics.
- Identify process improvement opportunities to enhance efficiency and quality.
What you'll need
- Bachelor's degree or higher in any discipline.
- 1-3 years of experience in Background Verification, HR Operations, Recruitment Operations, or Employee Lifecycle Management.
- Strong attention to detail and investigative mindset.
- Excellent verbal and written communication skills.
- Ability to manage multiple cases simultaneously.
- Proficiency in MS Excel, Outlook, and HR systems.
- Strong documentation and record-management skills.
- Knowledge of employment and education verification processes.
- Ability to maintain confidentiality and data security.
Nice to have
- Experience working with BGV vendors.
- Understanding of employment compliance, data privacy, and screening regulations.
- Experience with Workday, SAP SuccessFactors, or other HRIS platforms.
Details
- Location: Bangalore, KA, India.
Read the full description and apply on the company’s own careers page.