Overview
Support the Data Analyst team in managing and resolving data discrepancies between clients (Sponsors, CROs, and Investigators) and internal databases, based on-site in Bengaluru, India.
What you'll do
- Ensure seamless communication and proactive follow-up with internal stakeholders, clients, and cross-functional teams to facilitate the timely resolution of data discrepancies.
- Analyze and resolve simple to moderately complex client data discrepancies, updating databases as required to meet client needs while ensuring compliance with Good Clinical Practice (GCP) guidelines and quality standards.
- Perform data revisions ranging from basic to highly complex, adhering to established data revision and data cleaning processes.
- Support Workflow Leads and Client Leads in the strategic execution of data reconciliation activities and query management processes.
- Assist management in implementing global processes and procedures to promote operational consistency and efficiency.
- Attend mandatory Data Reconciliation Center (DRC) meetings and actively participate in training programs related to process enhancements, system updates, and data reconciliation best practices.
- Investigate and resolve data issues, project, and service-related issues, escalating concerns to Client Leads, Workflow Leads, DRC management, or relevant departments as necessary.
- Maintain audit-ready documentation and support leadership during audits, corrective and preventive action activities, reportable issues, CAIRs, and other quality-related investigations.
- Ensure compliance with departmental guidelines, company policies, SOPs, work instructions, management communications, and other applicable documentation.
- Champion a culture of continuous improvement by contributing to initiatives that enhance quality, productivity, operational efficiency, and customer experience.
- Perform additional responsibilities and special projects assigned by management.
What you'll need
- Bachelor's degree in science or related field.
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Minimum of 2 years of professional experience.
- Strong understanding of data revision/reconciliation processes and lab/clinical data management.
Nice to have
- Bachelor's or master's degree in science, Life Sciences, Data Management, or related field.
Details
- Location: Bengaluru, India.
- Work schedule: Monday–Friday, 40 hours per week.
- Work mode: On-site (Office-Based).
Read the full description and apply on the company’s own careers page.