Associate Engineer | On-Site, Bangalore

Overview

Associate Engineer supporting a 24/7 service team at the Optiv Bangalore office, performing security and networking support tasks and troubleshooting.

What you'll do

• Develop product, technical and security skills in order to perform more advanced service tasks and troubleshooting
• Follow established procedures and policies to perform responsibilities, manage client requests and acquire required product training and certifications
• Escalate unresolved problems to higher tier staff when needed within SLA
• Assist in identifying additional Optiv capabilities that the client may find beneficial
• Perform other duties as assigned
• Comply with all policies and standards

What you'll need

• Bachelor's degree in information technology, Information Security/Assurance, Engineering or related
• 2-4 years in Information Security or Networking required
• 2-4 years related experience and/or training in a technology environment required
• 2+ years experience with at least one of the following technologies: Blue Coat (Proxy SG, Proxy AV, Reporter), Cisco ASA, Juniper (SRX, Screen OS, SSL-VPN, IDP), Check Point, Sourcefire, Tipping Point, Fortinet, Palo Alto Networks required
• 2+ years experience with one or more of the following management platforms required: Juniper NSM, Junos Space, Check Point Provider-1/Multidomain Management, Palo Alto Networks Panorama, Blue Coat Director, Fortinet Forti Manager required
• Ability to listen and communicate effectively with vendors, prospects, clients, account managers and management
• Confident presentation, written, and oral communication skills

Nice to have

• More than 1 technology from the list above (preferred)
• Desire to learn additional subject matter areas

Details

• On-site at the Bangalore office, Monday to Friday
• 24/7 team support with shift flexibility, including rotating between days, mids and nights