Associate Product Manager

Overview

Administer and maintain Alteryx Server and KNIME Server/Business Hub platforms, supporting daily operations, security, releases and adoption at BTVK Advisory.

What you'll do

• Administer and maintain Alteryx Server and KNIME Server/Business Hub, including setup, configuration, upgrades, patches, licensing, and maintenance.
• Manage daily platform operations, including workflow deployment, scheduling, execution, runtime monitoring, and production support.
• Manage queues, connections, credentials, user access, and platform configurations across Alteryx and KNIME.
• Monitor platform health, availability, performance, capacity, usage, licensing, and workflow activity.
• Identify operational risks and coordinate corrective and preventive actions with Systems Engineering and Infrastructure teams.
• Troubleshoot and resolve Tier 2 platform and workflow-runtime issues using logs, telemetry, configuration analysis, and structured testing.
• Manage platform security and access, including SSO, RBAC, security groups, user provisioning, access reviews, and service accounts.
• Coordinate platform changes and releases, including testing, UAT, upgrade validation, CAB/ECAB, production deployment, and post-release validation.
• Support platform adoption and maintain SOPs, runbooks, configuration records, troubleshooting guides, knowledge articles, and support procedures.
• Support other enterprise technology, analytics, automation, and AI platforms, including configuration, testing, APIs/integrations, access management, and operational support.

What you'll need

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, Data Analytics, Business, or a related field, or equivalent experience.
• Minimum 4 years of experience in platform operations, systems administration, product operations, analytics/automation technologies, technology delivery, or a related role.
• Understanding of Alteryx and/or KNIME workflows, execution, scheduling, connections, credentials, licensing, and enterprise deployment models.
• Experience troubleshooting enterprise platforms using logs, telemetry, configuration analysis, and administration tools.
• Working knowledge of enterprise identity, access, APIs and integration concepts including SSO, RBAC, Entra ID/Azure AD, REST APIs, HTTP, and JSON.
• Experience with enterprise change/release management and tools such as Azure DevOps, Jira, Confluence, ServiceNow, or comparable platforms.
• Strong analytical, troubleshooting, documentation, communication, and stakeholder-management skills.

Nice to have

• Hands-on experience with Alteryx Server and/or KNIME Server/Business Hub, including administration, server/platform configuration, maintenance, upgrades, deployment, scheduling, or production support.
• Exposure to SQL, Python, PowerShell, Alteryx/KNIME certifications, or cloud technologies.

Details

• Location: Bangalore, Karnataka, India.