Automation Engineer - Patching

Overview

Automation Engineer role focused on replacing repetitive manual tasks with reliable, reusable automation for patch management across Windows, Linux, Storage, and Backup Steady State teams.

What you'll do

• Partner with Windows, Linux, storage, and backup teams to understand patch management cycles and identify opportunities to automate patching activities.
• Analyze ServiceNow patching tickets to identify recurring manual tasks and quantify their frequency and effort across Windows, Linux, storage, and backup environments.
• Prioritize patch management automation opportunities based on patch severity, operational risk, and impact across Windows, Linux, storage, and backup systems.
• Develop reusable Ansible playbooks and roles to automate patch management procedures.
• Use Terraform to maintain repeatable infrastructure configurations that support patch management workflows.
• Build and maintain GitLab CI/CD pipelines to package, test, and safely deploy patch management automation to production.
• Manage secrets, credentials, and certificates required by automated patching workflows through HashiCorp Vault.
• Use JFrog Artifactory, including Xray, Catalog, and Curation, to manage and secure artifacts used by patch management pipelines.
• Validate automated patching workflows against existing manual procedures before replacing manual patching activities.
• Track and report on patch automation coverage and reductions in manual patching effort and related ticket volume across Windows, Linux, storage, and backup systems.
• Document patch management procedures, Ansible playbooks, and pipeline configurations for Windows, Linux, storage, and backup environments.
• Regularly review patching ticket trends to identify recurring manual work and keep the patch automation backlog current.

What you'll need

• BA/BS degree or equivalent experience.
• 3-5 years of experience in infrastructure operations, patch management, or related engineering roles, including patching automation.
• Hands-on experience using Ansible, Terraform, GitLab CI/CD, and HashiCorp Vault to support production patch management workflows.
• Experience analyzing patching tickets and incident data in ServiceNow or a similar ITSM tool to identify recurring issues and opportunities to improve patch delivery.
• Ability to gather patching requirements from operations teams and translate patch cycles and procedures into repeatable workflows.
• Working knowledge of Windows and Linux systems administration, storage, and backup operations, with experience supporting patch management across these environments.
• Strong scripting skills in Bash, Python, PowerShell, or similar languages to automate patching tasks and validation.

Details

• U.S. citizenship and residency required.
• Role may require access to export-controlled commodities and technology; applicant should be eligible for any required U.S. Government authorizations.
• Video interviews are part of the hiring process.