Building Operations, Facilities Services

Overview

Building Operations role in Facilities Services at JLL, delivering preventive maintenance and facility, contract and procurement management for technical services at a client site in Kolkata.

What you'll do

• Achieve excellence in preventive maintenance programs at site to the highest standards.
• Assist in providing comprehensive facility, contract and procurement management for technical services.
• Achieve KPI and SLA targets.
• Manage and control all critical spares for installations as per manufacturer recommendations and inventory.
• Coordinate with AEM to collate all R&M requirements on a quarterly basis.
• Follow up on assigned POs and work completion until invoice submission.
• Carry out all engineering and operational procedures and ensure proper functioning of electrical, HVAC, PAC, water/plumbing/sanitary, elevator/lift and cafeteria equipment.
• Liaise with vendors for maintenance and service practices of M&E contractors in line with manufacturer recommendations.
• Ensure maintenance schedules and shutdowns are followed in consultation with OEM and the client.
• Inspect log books, history cards, checklists, escalation charts, OCP and PPM schedules daily.
• Guide technical staff to attend and close all F&S technical issues in the facility.
• Adhere to the 52-week annual M&E maintenance schedule.
• Participate in emergency evacuation procedures and manage health and safety issues.
• Prepare and collate vendor performance data and escalate as required.
• Ensure proper use of facility tools (IMT, VMT, site ops modules, site inspection tool) and close PM work orders in the facility tool.
• Track and close builder-related queries in QMS monthly.
• Conduct M&E onboarding, ensure mandatory trainings are conducted and track attendance.
• Coordinate IC request works without escalations and conduct interviews for M&E new joiners.
• Ensure 100% usage of the online work permit tool and upload incidents to the incident tool.
• Conduct central store, BMS store and BMS audits monthly and facility walk-arounds per the walk-around map and guide.
• Coordinate with the DM team on issues needing help and coordinate important and VIP client visits with the Events team.
• Close Seibel tickets on time and analyse repeated complaints weekly.
• Support client internal and external audits and ensure functionality of all technology tools in the facility.
• Prepare and send daily, weekly, monthly, quarterly, half-yearly and yearly engineering records to the chief engineer and maintain daily records (log books, history cards, equipment details, service and incident reports).
• Inspect critical builder-maintained areas daily (chiller, HT, DG, LT, LMR, STP and pump rooms) and coordinate daily on diesel and water.
• Track builder activities per contract, including FAPA test and façade glass cleaning, and follow up on builder invoice submission.
• Report deviations in builder operations and follow up on closure.
• Prepare daily (DSR/walk-around guide, SLA and engineering reports), weekly (major highlights, zonal points, weekly R&M tracker) and monthly reports (MMR, fortnightly central store SIH, energy, IIEE, major works, equipment status, LCD projector, statutory compliance).
• Follow the escalation matrix during incidents.

What you'll need

• Experience in facilities, building operations or M&E maintenance is implied by the responsibilities but no specific requirements are stated in the source.

Details

• On-site role in Kolkata, WB.
• Scheduled weekly hours: 48.