Business Analytics Lead Analyst – Audit Innovation – C13

Overview

Strategic Business Analytics Lead Analyst within the Internal Audit Digital Solutions & Innovation team, serving as a recognized technical and analytical authority who identifies automation opportunities, designs repeatable solutions, and contributes to the strategic direction of Internal Audit.

What you'll do

• Lead the end-to-end enterprise change request and enhancement release cycle, from requirements gathering and solution design through user acceptance testing (UAT), implementation, and final sign-off.
• Collaborate closely with technology partners and cross-functional teams to design, build, test, and implement automated, scalable, and repeatable analytics solutions.
• Manage project timelines, establish milestone plans, track delivery performance, and provide advisory guidance on technology and operational improvements.
• Support enhancements to DevOps practices, testing frameworks, and solution development lifecycles.
• Apply strong communication, advisory, and diplomacy skills to guide, influence, and align cross-functional stakeholders, senior leaders, and technology partners.
• Provide guidance, coaching, mentoring, and technical leadership to junior analysts and team members.
• Partner with Internal Audit teams and other stakeholders to drive awareness, adoption, and effective use of analytics solutions.
• Create executive-ready presentations, slide decks, and visual narratives that clearly communicate complex analytical findings and strategic opportunities.
• Design training materials, user guides, and supporting documentation, and deliver interactive training sessions and workshops to enable users and drive adoption.
• Appropriately assess risk when making business decisions, with particular consideration for the firm's reputation and the safeguarding of Citigroup, its clients, and assets.
• Drive compliance with applicable laws, rules, policies, and regulations while exercising sound ethical judgment regarding personal conduct and business practices.
• Promote control transparency by proactively identifying, escalating, managing, and reporting operational and control issues.

What you'll need

• 6+ years of progressive experience in audit or technology functions within financial services or a highly regulated global institution.
• Demonstrated experience designing, building, and deploying automated solutions and repeatable workflows to address complex business problems.
• Solid working knowledge of the Software Development Life Cycle (SDLC), Agile delivery frameworks, and business requirements documentation.
• Experience identifying automation opportunities and designing solutions that effectively demonstrate and communicate the "art of the possible."
• Working knowledge of banking processes, Internal Audit methodology, and risk and control frameworks.
• Strong analytical curiosity and critical-thinking skills, with a passion for learning and applying new technologies.
• Excellent interpersonal, presentation, and diplomacy skills, with the ability to influence cross-functional partners and senior leaders.
• Ability to manage competing priorities, navigate complexity, and independently drive initiatives in a fast-paced environment.
• Bachelor's / University degree required (quantitative disciplines such as Data Analytics, Computer Science, Finance, Statistics, Engineering, or related fields preferred).

Nice to have

• Exposure to project management practices and Agile principles.
• Master's degree.
• Quantitative discipline degree (Data Analytics, Computer Science, Finance, Statistics, Engineering, or related fields).

Details

• Location: Mumbai, Maharashtra, India.
• Full-time.