Business Lead, Digital Product Management

Overview

Lead a team of business analysts and product professionals in a Digital Product Management role, translating business needs into requirements and guiding digital, analytics, automation, data science and AI products from discovery through implementation and continuous improvement.

What you'll do

• Partner with business stakeholders, product teams and business analysts to understand strategic priorities, business processes, pain points, opportunities, risks and desired outcomes.
• Guide and mentor business analysts in planning and facilitating discovery sessions through stakeholder interviews, workshops, process analysis, data analysis and user research.
• Provide oversight and direction on process and systems assessments, business requirements documentation, epics, user stories, process flows and acceptance criteria.
• Review and coach analysts on structured recommendations and business cases that support decision-making and investment prioritization.
• Lead and develop business analysts, providing guidance on product management practices, prioritization and execution.
• Support adherence to product management frameworks, governance processes and ways of working across products and teams.
• Oversee product vision, roadmaps and backlogs, and establish clear priorities for delivery teams.
• Partner with engineering, architecture, data, UX/design and other teams throughout the product development lifecycle.
• Identify opportunities to leverage digital technologies, data, automation, analytics and AI to improve business outcomes, assessing whether AI is the appropriate solution.
• Review and coach analysts on defining measurable product outcomes, KPIs, adoption metrics and value measures, including measures for AI-enabled capabilities.
• Monitor product performance and identify opportunities for optimization and enhancement.
• Track expected and realized value from digital investments.
• Recommend whether products or capabilities should be enhanced, scaled, consolidated or retired.
• Serve as a key connection point between SCE Product Managers and Business Analysts.
• Build alignment across stakeholders with differing priorities, and facilitate decisions on requirements, priorities, scope, trade-offs and delivery.
• Communicate product roadmaps, progress, risks, dependencies and outcomes to leadership.
• Translate technical and AI concepts into clear business language, and business needs into actionable direction for technology teams.
• Manage, coach and develop a team of business analysts, product professionals and related roles.
• Establish clear objectives, priorities, roles and performance expectations, including expectations for appropriate AI use and accountability for final work products.
• Provide ongoing feedback, coaching, performance management and career development.
• Allocate work and resources based on priorities, capacity, skills and development opportunities.
• Mentor team members in business analysis, product management, stakeholder engagement, Agile ways of working and responsible application of AI.
• Establish consistent standards and best practices for requirements, product documentation, prioritization, delivery and AI-assisted ways of working.
• Identify capability gaps and create development plans to strengthen team effectiveness.
• Foster a collaborative, accountable and high-performing team culture that encourages shared learning.
• Collaborate across teams to build trust, open communication and shared ownership of project goals.
• Model J&J C.E.O. Leadership Behaviors and values, and support team cohesion, mentorship and continuous learning.

What you'll need

• Bachelor's Degree with 7+ years of experience, and/or Master's Degree with 5+ years of experience.
• Degree in Information Technology, Data Analytics, Computer Science, Engineering or Supply Chain.
• 5+ years of relevant experience in business analysis, product management, digital transformation, technology delivery or related disciplines in highly regulated business environments.
• Demonstrated people management experience, including coaching, performance management, prioritization and employee development.
• Digital acumen and strong business analysis experience, including process analysis, requirements definition, future-state design and stakeholder facilitation.
• Experience managing digital products or technology-enabled capabilities through multiple stages of the product lifecycle.
• Experience developing product roadmaps, managing backlogs, writing requirements/user stories and prioritizing features.
• Strong understanding of Agile product development and cross-functional delivery.
• Demonstrated ability to partner effectively with business, engineering, architecture, data and other technology teams.
• Strong analytical, problem-solving, facilitation and decision-making skills.
• Excellent stakeholder management and communication skills, including the ability to engage senior leaders.

Nice to have

• Accountability, Advanced Analytics, Analytical Reasoning, Business Intelligence (BI), Business Requirements Analysis, Communication, Data Analysis, Data Governance, Data Modeling, Data Privacy Standards, Organizing, Problem Solving, Statistical Analysis Systems (SAS) Programming, Systems Development, Technical Credibility, Technical Writing, Workflow Analysis.

Details

• Location: Bangalore, Karnataka, India.
• Job function: Data Analytics & Computational Sciences; sub-function: Business Intelligence; category: Professional.