Business Operations Manager

Overview

Business Operations Manager on a highly cross-functional team that develops Motive's go-to-market strategy, improves go-to-market efficiency, and ensures growth targets are met.

What you'll do

• Develop go-to-market strategies by analyzing market trends, customer segmentation, and Motive's competitive landscape.
• Collaborate with senior leaders to prioritize high-growth opportunities and drive strategic execution, ensuring alignment across all go-to-market functions.
• Lead cross-functional initiatives that connect the dots across different functions and stakeholders.
• Drive high-impact, high-visibility strategic initiatives critical to scaling the business by facilitating communication and collaboration between departments.
• Create robust analytical models and dashboards to provide actionable insights into go-to-market and product performance.
• Proactively identify trends, opportunities, and risks, translating data into clear recommendations for optimizing commercial results, leveraging AI throughout the process.
• Champion operational efficiency by continuously identifying and addressing process inefficiencies.
• Design and implement innovative solutions to streamline workflows, enhance productivity, and drive a culture of continuous improvement.

What you'll need

• 6+ years of relevant experience in consulting, banking, private equity, or Strategy & Operations, combined with in-house experience at a SaaS company.
• Recent experience at a hypergrowth and rapidly scaling SaaS company.
• Recent Bachelor's degree required.
• Advanced communication, presentation, and organization skills.
• Executive presence and comfort communicating with the C-suite.
• Exceptional spreadsheet and data management skills.
• Expert with Google Sheets and Excel, with the ability to build data models.
• Proficient in AI tools and comfortable leveraging AI to maximize effectiveness of daily work.
• Intellectual curiosity supported by exceptional analytical skill.
• Strong, demonstrated leadership capabilities.
• Experience working on cross-functional projects with various stakeholders and demonstrated expertise in managing such projects.
• Able to work in ambiguous, fast-paced environments under tight and unpredictable timelines.

Nice to have

• MBA.
• SQL proficiency.

Details

• Location: United States, remote.
• Applicants must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations.
• Some interviews or new-hire training sessions may be held in person at one of Motive's global offices.
• For US-based roles, candidates may be required to execute a non-compete covenant, subject to exceptions and state law.