Business Operations Product Manager

Overview

Atari is seeking a highly organized, systems-minded Business Operations Product Manager to scale its operational infrastructure, owning Salesforce administration and translating business needs into scalable processes, workflows and technical requirements. This is not a sales or business development role.

What you'll do

• Serve as the primary Salesforce administrator, owning configuration, data integrity, user support, platform optimization, and the alignment of Salesforce data models, workflows, automation, and reporting with business processes.
• Design, document, and continuously improve commercial processes and workflows across media, entertainment, and IP businesses.
• Own operational workflows for business opportunities, agreements, contracts, and related Salesforce records, partnering with Legal to improve contract review, approvals, execution, and post-execution tracking.
• Manage and optimize integrations between Salesforce and related tools, including internally developed tools and repositories and third-party applications such as DocuSign, ensuring accurate agreement and contract data across systems.
• Partner with senior leadership to identify operational bottlenecks, prioritize improvements, and implement scalable systems-based solutions.
• Translate business requirements into prioritized specifications, implementation plans, testing criteria, and rollout documentation; facilitate collaboration between business stakeholders and technical teams throughout delivery.
• Validate system functionality and business requirements during implementation and support successful adoption of new capabilities.
• Define reporting and dashboard requirements for opportunities, agreements, contracts, approvals, execution status, and commercial performance.
• Develop user documentation, training materials, governance standards, and best practices to drive Salesforce adoption, data quality, and operational compliance.
• Support AI-enabled initiatives by defining use cases, documenting requirements, and helping operationalize AI-powered workflows.

What you'll need

• 3 - 5 years of experience in business operations or related functions, ideally in a fast-paced or growth-stage environment.
• 3 - 5 years of hands-on Salesforce Administration experience.
• Proven ability to design, document, and improve business processes and operational workflows.
• Experience translating business needs into clear technical requirements for development teams.
• Experience creating user guides, training materials, and operational documentation.
• Strong ownership mindset, comfortable identifying problems and building solutions.
• Proven proficiency with leveraging AI for efficiency and solutioning.
• Ability to pull, clean, and analyze data, and communicate findings clearly to stakeholders at all levels.
• Familiarity with legal workflows in business development organizations.
• Excellent cross-functional communication skills and experience partnering with executive leadership.

Nice to have

• Games industry background.

Details

• Location: Remote.
• Reports to: President, Atari.
• Target salary: $85,000 - $110,000.