Overview
Own and scale digital capabilities across WEX's mixed energy and connected fleet ecosystem, focusing on merchant network integrations, third-party partner connections, and user experience across the mobile app and online web portals. Sitting within the North American Mobility (NAM) Product Team.
What you'll do
- Own features end-to-end across the mobile app and customer portal, translating user needs and technical requirements into actionable user stories and sprint priorities.
- Improve usability and streamline digital onboarding workflows for fleet managers and drivers to reduce friction and drop-offs.
- Participate in customer call sessions, talk directly with fleet managers, and analyze operational feedback to guide daily product trade-offs.
- Formulate hypotheses, evaluate behavioral data and dashboards, and test workflow improvements to measure adoption and deliver on team OKRs.
- Partner closely with engineering, UX design, operations, and merchant partners to keep product delivery aligned and stakeholders updated on roadmap progress.
- Collaborate with UX design teams to create prototypes and test concepts quickly before engineering build-out.
- Support standard third-party partner and network integrations to expand EV charging transaction coverage, real-time authorizations, and session management.
- Help enable smooth onboarding, reporting, and operational support across public, private, and home charging scenarios.
- Work with vehicle data and connected car capabilities to help fleets optimize energy consumption and operational efficiency.
- Partner with internal operations and customers to test EV solutions in real-world scenarios, ensuring friction-free execution.
What you'll need
- 3–5 years of Product Management experience, with a track record of owning features or product capabilities through the full development lifecycle.
- Strong ability to write user stories, define acceptance criteria, prioritize backlogs, and deliver value iteratively in an agile environment.
- Experience conducting customer discovery and field research with fleet managers and drivers to optimize onboarding, reduce workflow friction, and enhance daily operational usability.
- Comfortable reviewing behavioral data and dashboards and speaking directly with users and operations teams to inform trade-offs.
- Ability to leverage vehicle data to build tools that help fleets optimize energy consumption, monitor operational efficiency, and transition smoothly to EV models.
- Familiarity collaborating with product designers and leveraging AI and design tools for quick workflow prototyping.
- Strong stakeholder communication across engineering, business, and operational teams.
Nice to have
- Experience or background in Electric Vehicle (EV) charging networks, connected fleet data, payments, or API-based partner integrations.
- Hands-on experience working with fleet management systems or B2B platforms.
- Ability to drive cross-functional delivery using AI tools such as Claude, Gemini, or ChatGPT as a first-pass baseline to scale operational capacity.
Details
- Location: US - Remote.
- Mentored and guided by a Senior PM while ramping up on WEX's ecosystem.
- Base pay range: $89,800.00 - $120,400.00.
- Eligible for a quarterly or annual bonus under the applicable plan.
Read the full description and apply on the company’s own careers page.