Business Technology Support Engineer

Overview

Business Technology Support Engineer to manage day-to-day corporate IT tools and facilities for a global staff.

What you'll do

• Develop and interpret corporate IT, information security, and SOC II compliance goals, policies, and procedures.
• Review new vendors and support process improvements.
• Purchase and coordinate delivery of IT equipment and maintain an asset inventory.
• Maintain SaaS applications and licensing.
• Collaborate with technical leaders to ensure systems operate within security controls.
• Review project plans to plan and coordinate project activity.
• Train users on IT systems and provide technical support when issues arise.
• Assist with employee provisioning and deprovision.

What you'll need

• Operating system knowledge (Mac and Windows).
• Proficiency in scripting languages.
• Strong organizational and coordination abilities with attention to detail.
• Experience with GSuite, cloud automation, MDM, and other SaaS tools.
• Proficiency installing/configuring software and hardware (including network equipment and printers).
• Excellent communication skills with the business technology team, employees, and other departments.

Details

• Location: Krakow, Poland.