Capital Markets Services Analyst

Overview

Capital Markets Services Analyst in Accenture's Operations team, handling end-to-end asset transfer processes including ACAT and Non-ACAT receives and deliveries, journal processing, CD transfers and client query management, under tight SLA-driven timelines.

What you'll do

• Process inbound and outbound ACAT and Non-ACAT asset transfer requests accurately, ensuring all regulatory and client deadlines are met.
• Handle end-to-end CD transfer requests including coordination with counterparties, maturity tracking, and settlement confirmation.
• Execute internal journal entries for asset movement between accounts with full entitlement validation and position reconciliation.
• Manage and resolve client and broker queries via phone and email, maintaining professional etiquette and SLA adherence at all times.
• Monitor transfer queues and escalate exceptions, pending items, or discrepancies proactively to supervisors and relevant teams.
• Ensure all asset transfer activities are processed in compliance with DTCC, NSCC, and firm-specific regulatory requirements.
• Maintain accurate and complete documentation and audit trails for all transfer transactions.
• Collaborate with internal teams including compliance, risk, and technology to resolve operational issues and improve processes.
• Deliver accurate SOD and EOD operational reports and status updates as required.
• Work effectively under tight deadlines, managing multiple transfer types simultaneously without compromising accuracy or client experience.

What you'll need

• 3-5 years of hands-on experience in asset transfers, brokerage operations, or financial services back or middle office.
• E2E working knowledge of asset transfer processes: ACAT Receives and Delivery (validation, settlement tracking, reconciliation and exception handling per DTCC and NSCC guidelines); Non-ACAT Receives and Delivery (mutual funds, annuities and alternatives outside DTCC); Journals (entitlement validation and position updates); CD Transfers (maturity tracking and settlement); and phone and email query management.
• Demonstrated E2E knowledge of ACAT and Non-ACAT receives and delivery workflows.
• Familiarity with DTCC, NSCC, and relevant regulatory frameworks governing asset transfers.
• Proven ability to manage client and broker queries independently via phone and email channels.
• Undergraduate (UG) or Postgraduate (PG) degree in Finance, Commerce, Business Administration, or a related discipline.

Nice to have

• FINRA, NISM, or other relevant financial certifications.

Details

• Location: Bengaluru.
• Primary shift: 18:30 IST - 03:30 IST.
• Must be willing to work night shifts and remain flexible with shift adjustments based on business requirements.
• Weekend availability may be required during peak periods or operational exigencies.