Overview
An intermediate-level role managing technology projects across the system development lifecycle in coordination with the Transaction Services team, to research and implement sustainable technology solutions, increase efficiency and reduce costs.
What you'll do
- Support Time Deposit/Account Interest Conditions/Fixed Deposit activities such as booking, liquidations and manual funds transfers where required.
- Support multiple markets in the Asia region and ensure standardized processing activities.
- Manage day-to-day queries from internal stakeholders.
- Participate in and facilitate resolution of system outages, engaging Tech, Product and Client Service teams to mitigate client impact.
- Manage and support the product implementation process, driving enhancements or systemic changes as required.
- Support the Regional Deposits team managing deposit activities across multiple Asia markets.
- Research, identify and recommend technology capabilities that reduce client inquiries and manual touch points.
- Research current treasury and client operational trends and suggest solutions.
- Work in partnership with vendors, technology and client operations teams to prototype innovative solutions.
- Propose and implement solutions that increase operating efficiency and improve client experience.
- Assist efforts to drive high rates of client adoption.
- Ensure requirements are clearly stated and business and client needs are met throughout development.
- Appropriately assess risk in business decisions, driving compliance with applicable laws, rules and regulations, and escalating and reporting control issues with transparency.
- Translate direction into actionable steps and ensure effective follow-through on business decisions.
- Address non-routine situations and practical challenges by applying judgement to identify solutions.
- Ensure processes are implemented consistently and outputs meet expected standards.
- Evaluate business requirements by analyzing complex issues and recommending practical, implementable solutions.
- Provide oversight on execution by reviewing outputs, guiding approach where required, and addressing gaps.
- Take ownership of decisions and deliverables within remit, including quality and timelines.
What you'll need
- Bachelor's or master's degree in business, finance or other relevant discipline.
- Treasury, investments/liquidity services or cash management knowledge.
- 5-7 years of experience in a related role.
- Proven system development lifecycle skills.
- Proficient understanding of emerging technologies.
- Effective verbal and written communication skills.
- Effective analytic and presentation skills.
- Analytical, interpretive and problem-solving capability.
- Service orientation, professionalism, proactiveness and strong client focus.
- Detailed and independent thinking style.
- Strong interpersonal communication skills.
- Ability to work in a pressured environment, meet deadlines and multi-task.
Details
- Location: Mumbai, Maharashtra, India.
- Time type: Full time.
- Job family group: Operations - Transaction Services; job family: Cash Management.
Read the full description and apply on the company’s own careers page.