Client Compliance Analyst

Overview

Supports the 2nd line Risk & Compliance function by investigating and researching exceptions generated by the enterprise rules engine, identifying potential false positives, and documenting analysis for disposition.

What you'll do

• Review exceptions generated by rules engine portfolio monitoring.
• Research the underlying loan data to determine why the rule executed and an exception was generated.
• Compare exceptions against applicable business processes, system data, and rule criteria and parameters.
• Identify and document potential false positives, including explanation of why the exception does not represent a true defect.
• Distinguish and disposition exceptions.
• Gather supporting documentation and data for each disposition.
• Route true defects to the appropriate line of business for validation.
• Escalate high-risk, recurring, or unclear exceptions to Risk & Compliance leadership.
• Recommend rule updates based on observations of exception patterns.
• Help support post-mortem reviews following significant or recurring exceptions.
• Maintain accurate documentation in accordance with specified procedures.
• Support QC team by providing exception populations and any supporting investigation analysis for their adverse-selection testing.

What you'll need

• Competencies/skills: analytical, problem solving, data analysis and interpretation, research and investigation, attention to detail, written communication, critical thinking, independent judgment within defined procedures, understanding of risk, root cause analysis skills, mortgage servicing knowledge.
• Excellent attention to detail, analytical thinking, and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Nice to have

• 3 years of experience in mortgage servicing, audit, compliance, risk management, and/or contract oversight.
• Bachelor's degree in Finance, Accounting, Business Administration, or related field.

Details

• Location: Bangalore.