Overview
Support the Client Onboarding function at Apex Group by maintaining onboarding documentation and managing RFP responses, reporting to the Regional Head of Client Onboarding.
What you'll do
- Create, organize, manage and maintain documentation related to client onboarding processes, procedures and policies.
- Assist with creating process charts and email templates for Client Onboarding.
- Create and maintain the content library for RFP responses for client onboarding and KYC.
- Review and customize RFP responses from the proposal content library.
- Collaborate with subject matter experts, including onboarding managers, business development, Legal and integration teams, to articulate complex facets of products and services.
- Ensure all aspects of RFPs are completed on time and meet the necessary requirements.
- Provide regular progress updates to senior management.
- Support the broader onboarding team as required.
What you'll need
- Graduate / Masters in Commerce, CA, or MBA in Finance, or CFA.
- Good knowledge of the financial/fund services sector with 6-9 years in Client Onboarding.
- Highly motivated and a self-starter, able to work semi-supervised in a fast-paced, dynamic business.
- Team spirit and enthusiasm, with the capacity to build strong relationships.
- Project management skills.
- Excellent organisational, communication and interpersonal skills with a focus on client service.
- Professional proficiency in English, spoken and written.
- Strong communication and analytical skills.
- Accurate and acute attention to detail.
- Discretion when dealing with sensitive and confidential information.
- Ability to adapt communication style to audience.
- Proven ability to prioritize responsibilities, manage time effectively and meet deadlines.
- Self-motivated and punctual.
Nice to have
Details
- Location: Pune - Baner, India.
- Reports to the Regional Head of Client Onboarding.
Read the full description and apply on the company’s own careers page.