Know Your Client (KYC) Analyst

Overview

Perform Know Your Client (KYC) document verification and onboarding of clients on Deutsche Bank applications in line with regulatory requirements, as part of the Client Onboarding team within Client Lifecycle Management.

What you'll do

• Perform all new client adoption, existing client extension and account amendment requests across multiple products and business lines (GM, GTB, CF) and DB locations.
• Perform first screening of documentation to ensure client adoption adheres to DB's Global Compliance requirements, country-specific KYC and regulatory requirements, and Key Operating Procedures.
• Manage the offshore Service Delivery Center to complete requests on time, end to end.
• Proactively follow up and manage expectations with Relationship Managers, Sales and Compliance.
• Manage and escalate issues in a precise, timely manner, identify root causes and drive resolution.
• Update SharePoint to track open client requests, new reference mappings and counterparty creations, and ensure appropriate mapping references are stored in DB Central systems.
• Upload client documentation to DB's centralized document repository and archive original documentation.
• Ensure all account openings with conditional or exception approvals are completed before expiry.
• Track MI to ensure no aging items.
• Work on data clean-up, remediation and re-engineering projects, and perform required counterparty outreach.
• Ensure no Critical Audit Points arise from Regulatory or Internal Audits.
• Roll out new KYC policies and regulations and ensure the team and stakeholders understand them.
• Perform quality checks to ensure defined guidelines are followed for excellent QA scores.
• Act as process owner and manage end-to-end activities associated with the process.
• Monitor capacity utilization within teams, allocate resources and facilitate cross-training.
• Manage operational risk and prioritize tasks to meet timelines in a high-pressure, time-sensitive environment.
• Initiate and lead change management initiatives within the team and ensure structured upward and downward communication.

What you'll need

• Experience performing due diligence on new and existing clients across types including listed and regulated companies, small, medium and large private and public companies, and complex structures such as SPVs, co-operatives, foundations and funds, governments and joint ventures.
• Verifying KYC documentation of clients to be adopted or reviewed.
• Performing risk assessment of clients to be adopted or reviewed.
• Signing off on new client adoptions and periodic reviews.
• Managing New Client Adoption or Periodic Review streams to ensure approval in line with regulatory requirements and internal policies.
• Managing exceptions to ensure defined SLAs with the Business on timeliness and quality are met.
• Proven ability to leverage AI tools to enhance productivity and optimise workflows, applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Details

• Location: Mumbai, India.