KYC Senior Analyst - Markets

Overview

Senior KYC Analyst at the C11-Manager level to manage the periodic KYC refresh process for EMEA country clients, act as subject matter expert on complex KYC records, and mentor junior analysts.

What you'll do

• Oversee and manage the end-to-end periodic KYC refresh process for clients in the EMEA region, ensuring timely and accurate completion of all reviews.
• Act as a subject matter expert for complex KYC records, providing guidance and resolution for challenging cases.
• Train and mentor junior KYC analysts, fostering their professional development and ensuring high-quality work output from the team.
• Identify opportunities for process enhancements and efficiency gains within the KYC workflow.
• Lead and participate in projects aimed at improving the overall KYC process.
• Serve as a key point of contact for EMEA clients, addressing their queries and ensuring a high level of client satisfaction.
• Proactively manage client relationships to prevent escalations.
• Ensure that all KYC records meet the highest quality standards and regulatory requirements.
• Handle any potential escalations with professionalism and efficiency.
• Provide support to the Team Lead on various ad-hoc activities, projects, and initiatives as required.

What you'll need

• Proven experience in a senior KYC/AML role, with a strong focus on the EMEA region.
• In-depth knowledge of KYC/AML regulations and requirements across various EMEA jurisdictions.
• Excellent verbal and written communication skills for interacting with clients, team members, and senior stakeholders.
• Strong analytical and problem-solving skills with the ability to work on complex KYC cases.
• Demonstrated ability to train and mentor junior team members.
• Strong commitment to delivering excellent client service and managing client relationships effectively.
• Ability to work collaboratively in a team environment and support team objectives.
• Proactive approach to identifying and resolving issues, with a focus on continuous improvement.

Nice to have

• A bachelor's degree in Finance, Business, or a related field is preferred.
• Professional certification such as CAMS (Certified Anti-Money Laundering Specialist) is highly preferred.
• Proficiency in a foreign language relevant to the EMEA region is a significant advantage.
• Familiarity with AI tools and their application in enhancing KYC processes is a plus.

Details

• Full time.
• Location: Mumbai, Maharashtra, India.