Program Advisory, Consulting & Execution, Assistant Vice President

Overview

Serves as a key team member of Citi's internal consulting and program execution team (PACE), supporting highly visible operating model, process improvement, and transformation programs.

What you'll do

• Drive the analysis of complex data and business processes, developing initial hypotheses to turn ambiguous inputs into actionable solutions.
• Support all phases of the project lifecycle, from initiation to closing, driving project execution and the successful completion of tasks and milestones.
• Own and execute core program management processes, ensuring all activities and artifacts are compliant with firm-wide policies and standards.
• Proactively manage program-level risks, issues, assumptions, and dependencies, including timely identification, escalation, and actionable remediation plans.
• Prepare communications for project sponsors and senior stakeholders, including executive-level dashboards and progress reports.
• Manage critical program documentation, such as charters and plans, and contribute to the team's re-usable intellectual capital and knowledgebase.
• Provide objective review and challenge of project plans and status reports to ensure quality, and drive accountability for deliverables and performance across the team.
• Work with stakeholders to author business requirements, and support technical delivery leveraging waterfall, agile, and/or hybrid methodologies.

What you'll need

• A minimum of 5+ years of experience in a management consulting firm and/or financial services company, in a role supporting complex programs and projects.
• A Bachelor's Degree or equivalent work experience is required.
• Technical proficiency across the MS Office suite, with advanced skills in Excel for data analysis and PowerPoint for creating impactful communications.
• Demonstrated experience in analyzing complex business processes, including process mapping, root cause identification, and the development of analytical frameworks.
• Experience translating business needs into requirements and partnering with technical teams to deliver solutions across various delivery methodologies.
• Strong organizational, time management, and process management skills, with an ability to handle a high-volume workload in a fast-paced environment.
• Familiarity with modern project delivery concepts like Agile, waterfall, as well as emerging digital trends including AI and process transformation.
• Excellent written and verbal communication skills.
• A self-starter who brings a sense of urgency to assignments and goals, with an ability to identify issues, structure analyses, and draw conclusions.
• Proven ability to work effectively in a team, demonstrating initiative and the capacity to work independently.
• Experience and ease in interfacing with Senior Management.
• Detail-oriented, with a strong sense of task ownership, and accustomed to dealing with competing demands, fast pace, and changing directions.

Details

• Full-time employment.
• Job family group: Project and Program Management; job family: Program Management.