CLO Administrator (TSS Operations), AS

Overview

Lead day-to-day operations for the CLO (collateralised loan obligation) administration process within Trust & Securities Services (TSS) Operations, managing debt security lifecycle operations and partnering with internal teams and onshore business stakeholders.

What you'll do

• Lead the team and be accountable for operational performance and day-to-day deliverables aligned with business goals.
• Perform internal controls and support daily production.
• Plan and execute responsibilities to manage People, Process, Risk and Operational Excellence.
• Lead daily calls with the business/onshore, understanding and articulating their requirements for smooth process functioning.
• Address ad-hoc issues and client queries on a timely basis, ensuring all communications are responded to before end of day.
• Keep standard operating procedures and all process documentation updated to audit standards, and ensure the team follows them.
• Work in compliance with company policies and procedures, and ensure mandatory compliance courses are completed on time by you and your team.
• Coach, mentor and develop team members, provide career development planning and opportunities, conduct performance reviews and feedback, and recognise performers through recognition programs.
• Work collaboratively with different departments and stakeholders.
• Proactively identify, analyse and improve existing processes through process improvement and redesign.
• Partner with IT on system issues, changes and enhancements, and assist in requirements gathering and managing execution.

What you'll need

• Bachelor's degree in Business, Finance or a related subject, or equivalent work experience.
• 8+ years of relevant work experience.
• Excellent leadership, people management, time management, communication and influencing skills at a senior level.
• Ability to analyse training needs and requirements.
• Excellent interpersonal communication and organising skills to coordinate project activities.
• Good decision-making skills with appropriate response to high-pressure situations.
• Ability to manage multiple tasks effectively and efficiently.
• Good written and verbal communication skills.
• MS Office skills, especially MS Excel.
• Ability to deliver high transaction productivity and a high level of attention to detail.

Details

• Location: Mumbai, India.
• Willingness to work in rotational shifts.