Central Risk Reporting – Director, Change, Analytics & Strategy

Overview

Lead the Central Risk Reporting function within WM Operations Change, Analytics & Strategy, ensuring risk events, metrics, governance updates, training, phishing, audit activity and other key risk matters are communicated accurately and timely to senior management and risk leaders.

What you'll do

• Lead the Central Risk Reporting function, including planning, production, review and timely delivery of weekly, biweekly, monthly and ad-hoc risk reporting for WM Operations senior management and risk leaders.
• Own the end-to-end quality-control process for risk metrics and management reporting, including validation of source data, reconciliation of variances, documentation of assumptions and escalation of material issues.
• Analyze assessment results, key risk indicators, incidents and emerging trends to identify areas of heightened risk, develop actionable insights and recommend appropriate management response.
• Provide effective review and challenge of risk management activities, corrective actions and process enhancements; evaluate whether remediation is sustainable and appropriately addresses the underlying risk.
• Present key themes, trends, issues and decisions to senior stakeholders through concise written materials and verbal updates tailored to an executive audience.
• Manage relationships and reporting dependencies across Risk Management, Compliance, Legal, Technology and Operations teams; establish clear ownership, timelines and escalation paths.
• Drive standardization, automation and continuous improvement of reporting processes, procedures and controls to improve accuracy, efficiency and transparency.
• Oversee governance and reporting for production test accounts, ensuring appropriate monitoring, issue escalation and management visibility.
• Provide management oversight of FINRA registration support for the division, including registration windows, study-material orders, registration changes, vendor invoices and related confidential testing data.
• Develop procedure documentation, cross-training and resiliency coverage for Central Risk Reporting, test accounts and FINRA registration activities.
• Serve as a subject matter expert within the functional area, working with the Team Manager to manage processes, risks and/or projects, proposing and implementing improvements/changes.
• Act as key problem solver for the area of expertise, applying detailed knowledge to address unique or novel situations, recognize risks and draw out key issues.
• Coordinate work, train and develop other team members where required, including task allocation and project contribution.

What you'll need

• Demonstrated leadership capability, including ownership of significant deliverables, coordination across teams and the ability to guide or develop junior colleagues.
• Strong risk and control judgment, with the ability to identify root causes, assess impact, challenge constructively and develop practical, sustainable solutions.
• Advanced analytical skills and experience using objective data to develop insights and recommendations.
• Excellent written and verbal communication skills, including the ability to distill complex issues into concise executive-level messaging and present effectively to senior management.
• Proven stakeholder-management and influencing skills, with the ability to build alignment and drive accountability across organizational levels and functions.
• Ability to manage multiple priorities, anticipate dependencies, make sound decisions and deliver high-quality work within established timeframes.
• High degree of discretion and sound judgment when handling confidential regulatory, testing and risk information.
• Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels.
• Comprehensive knowledge and understanding of the functional area and operational/compliance policies and procedures of the team.
• Ability to operate independently across the majority of day-to-day responsibilities.
• Culture carrier across Operations, embracing the Firm's core values and acting as a role model.
• Bachelor's degree or equivalent in a related field required.
• At least 8+ years of relevant experience in financial services, operations, risk management, controls, governance or management reporting, with demonstrated experience operating independently in a complex environment.

Nice to have

• Proficiency with Excel and experience with reporting or business-intelligence tools.

Details

• Location: Mumbai, Maharashtra, India.
• Position is at Director level within Change, Analytics & Strategy, Risk Manager position.